Chipotle Mexican Grill

4.0
1152 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Howe & Arden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1729 Howe Ave, Sacramento, CA
95825, United States

Hours

Reviews

4.0
1,152 reviews
5 stars
563
4 stars
285
3 stars
128
2 stars
48
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed or treated poorly.

Food Quality

Several customers reported issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction with the overall dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty dining areas and food safety concerns.

Atmosphere

The restaurant's atmosphere was criticized for being loud and uncomfortable, with some customers noting the presence of homeless individuals outside.

Inconsistent Experience

While some customers praised the food and service, many others reported a decline in quality and consistency, suggesting a need for improvement.
  • TD
    Tabitha D
    Nov 2, 2025
    1.0
    This was my first visit here and the miss that was preparing my food was very rude.this was just now Sunday Nov 2nd at 2:15pm She wouldnt give her name so the only way I know how to describe (the African American woman with a bad additude taking orders)also I had to keep waving a fly away from my food as I was paying and she told me to get my hand back on the other side of the glass.oh real classy. I wont be going there again
  • AR
    Ash Ramy
    Nov 1, 2025
    1.0
    Had to write a second review when I noticed my chips and salsa is missing and my food does not taste like it usually does. I asked for veggie but I was so thrown off by her attitude I didn’t even notice my food was made wrong
  • JR
    Jenny R
    Oct 15, 2025
    1.0
    Discriminate against female customers! ☹️Double standards! The guy only gave me 1 scoop of rice and 1 scoop of beans! I literally saw him give the man in front 3 scoops of beans and 2-3 scoops of rice! I had to ask him if he can give me a bit more. This is why I hate going to chipotle!!! Disgusting behaviors! 😡
  • TA
    Talal Aljneidi
    Oct 15, 2025
    1.0
    This is by far the worst chipotle store in Sacramento. The food feels old and the customer service is terrible especially that black girl that was helping me. They put drops of meat also.
  • DD
    Denise
    Sep 29, 2025
    1.0
    Severe food safety issue at this location: At 9:20 pm, the female Mexican server(around 20 years old) dripped the dirty liquid of box container into my plate. The sour cream is totally gone, instead of getting a box of new sour cream which take 3 seconds, she takes out the entire sour cream container and tried to drip it. The dirty liquid outside of the container box all dripped into my food. She kept doing it, and I have to tell her to put the container down because the dirty liquid dripped into my food. Oh my gosh.. unbelievable. If I eat that bowel, I will get food poisoning.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 1729 Howe Ave?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Does Chipotle Mexican Grill offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.