Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Tower District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
382 reviews
5 stars
204
4 stars
66
3 stars
34
2 stars
20
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Feedback on staff is mixed; while some customers praise the friendliness and helpfulness of the staff, others report rude and dismissive behavior from employees.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty meals, while others report issues like undercooked rice, small portions, and food safety concerns.
Customer Service
Customer service experiences vary widely, with many customers expressing frustration over rude interactions, long waits, and issues with order accuracy.
Cleanliness
The location is generally noted for being clean, but there are reports of unsanitary conditions and food safety issues that have raised concerns among customers.
Pricing Issues
Several customers have commented on rising prices and feeling overcharged for their meals, leading to dissatisfaction with the value received.
- JMJordan MitchellNov 15, 20251.0Frequent this chipotle often and things have always been fine. Today I went in and placed my usual order and was really disappointed to be told by a young woman at the counter that an additional vinaigrette is now almost 2 dollars. I've never been charged for them before and have been to this location more times than I can count. If only ONE employee is gonna charge it creates a really poor customer service experience. So I was surprised. She could've said "im sorry about that and we should have been charging you apologies for the misunderstanding or something?? instead she was just rude and honestly did not care. Unfortunately I will not be returning to this location. I don't care if it's 2 dollars or 20 it's the principle, work on your customer service.
- VLVioletta LeonOct 17, 20255.0Friendly staff. Its always empty and it’s clean. Love coming here after the gym.
- IKImran KhanOct 14, 20255.0This location is awesome. Give the staff a raise!!!
- FRFelicia ReynosoSep 10, 20251.0Super rude manager...the location is Broadway in Sacramento
- PDPatrick DunnAug 26, 20253.0I love this chipotle and it’s the main chipotle that I go to, and I have no complaints but it’s frustrating that they can’t put tacos in a burrito bowl. I don’t want my tacos to get soggy and break. If you just wrap them up in foil and paper they fall apart. I wish corporate would allow this store to do tacos In a bowl.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in the Tower District?
Chipotle Mexican Grill in the Tower District is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Tower District offer online ordering and delivery?
Yes, Chipotle in the Tower District offers in-store pickup as well as delivery services through their website and app.
Where is Chipotle Mexican Grill located in Sacramento?
It is located at 1601 Broadway, Sacramento, CA 95818.
How does Chipotle source its ingredients?
Chipotle uses 53 real ingredients sourced from farms that follow humane and sustainable practices, aligning with their 'Food with Integrity' principles.
What types of food can I order at Chipotle Tower District?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill Tower District?
You can contact them via phone at +1 916-442-4169 or email at CA.3227.TowerDist@chipotle.com.
Are credit cards accepted at Chipotle Tower District?
Yes, Chipotle accepts credit cards for payments.
What nearby dining options are available close to Chipotle on Broadway?
Nearby dining options include Noah's NY Bagels for bagels and cafe fare, Sourdough & Co for sandwiches and soups, and Willie’s Burgers for American-style burgers.
If I am visiting Chipotle in the Tower District, what entertainment or lounge options are nearby?
Lola’s Lounge, a Spanish restaurant and tapas bar/lounge, is nearby, offering a place to enjoy drinks and tapas after your meal.
Are there useful nearby services or shops near Chipotle for visitors?
Yes, there are several nearby services including Chase Bank and ATM for financial needs, Tower Liquor for shopping, and Green Fish Co & Juice for smoothies and juices.