Chipotle Loehmann's Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude staff and poor customer service experiences, with many feeling disrespected or ignored.
Food Quality
The quality of food was inconsistent, with numerous complaints about overcooked rice, stale chips, and incorrect orders.
Ingredient Availability
Many reviews noted that the location often ran out of key ingredients, leading to dissatisfaction among customers.
Portion Sizes
Several customers expressed frustration over small portion sizes, particularly when compared to other locations.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported messy conditions and a lack of attention to hygiene.
JJ
Josh Jones
Jan 1, 2026
5.0
Nice and Friendly staff, food is always cooked to perfection.
TS
T “Babygyrll” S
Dec 24, 2025
1.0
Staff is rude waited 10 minutes to order without a greeting or any of the 3 staff I ended up leaving won’t be back
SS
Satanael
Nov 23, 2025
3.0
Mediocre good at best. Chicken bowl with double beans brown rice and hot sauce always gives me the runs and declares war on my stomach during midnight and usually end up finding suspicious items in my rice like a few uncooked pieces of rice or once I also found a big bolt sized screw also in it. Service is very nice but yeah food is like I said mediocre at best with a side of stomach issues afterwards as well.
PS: loehmanns plaza or however it is spelled has to have the worst parking lot here in the Arden/Fair oaks area! Insanely tight parking spots and passages; I wouldn't even call it a road just a narrow passage.
AA
Anais
Oct 7, 2025
1.0
I went at around 6pm and they had almost EVERY meet sold out. They had only 1 type of meet left and barely any rice or beans nor veggies. We had 6 people in front of us till they told us. Mind you this location closes at 11pm and the person working said that they are sold out for the rest of the day. SMH
ML
Maia Leroy
Oct 6, 2025
2.0
Picked up a to go order. Burrito hardly has any steak (maybe one piece every 4 bites) and the small amount I did get tastes old and dry :( My burrito costs $17, not worth it. Usually I love Chipotle. Disappointing use of my weekly treat for myself in a tight budget.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Loehmann's Plaza serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients adhering to their 'Food with Integrity' principles.
What are the opening hours of Chipotle Mexican Grill at 2517 Fair Oaks Blvd?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Loehmann's Plaza?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located within Loehmann's Plaza?
It is located next to Savemart in Loehmann's Plaza at 2517 Fair Oaks Blvd, Sacramento, CA 95825.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What other shopping and dining options are available near Chipotle Mexican Grill in Loehmann's Plaza?
Nearby places include Save Mart supermarket, Nothing Bundt Cakes bakery, and Beach Hut Deli sandwich shop, which customers might visit before or after dining at Chipotle.
Are there any wellness or beauty services near Chipotle Mexican Grill at Loehmann's Plaza?
Yes, nearby wellness and beauty options include Massage Envy, European Wax Center, and Tiffany Concklin Hair and Makeup.
How can nearby places like Save Mart and Massage Envy enhance my visit to Chipotle Mexican Grill?
You can conveniently shop for groceries at Save Mart before or after enjoying a meal at Chipotle, and relax or pamper yourself at Massage Envy nearby to complement your outing at Loehmann's Plaza.