Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or improperly prepared items, including raw chicken.
Cleanliness
Several reviews mentioned that the dining area and restrooms were not clean, impacting the overall experience.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others highlighted unprofessional behavior and poor management.
JV
José Valdés
3 days ago
5.0
I ordered an App Exclusive item and was as good as I expected. My order was fast and hot. Staff was courteous and friendly.
WG
Walter Galan
4 days ago
1.0
Ignoran al público ala hora de ordenar tardan mucho
BB
B. B.
Feb 16, 2026
1.0
Order got canceled only three minutes after placing it, and was almost charged twice by morning staff when I arrived and was never told it was canceled until I got to the location. Will never go to this spot again.
IS
irene sanchez
Feb 11, 2026
5.0
Im not really the type of person to leave reviews on multi billion dollar companies but I really appreciated the service and food quality I received tonight. I asked for my food fresh and received it that way. I came in around 12:38am on Feb 11.. whoever made my food deserves recognition because it was not messy nor poorly made. Thank you to the service team who ensured my fries were fresh and well salted. And to the manager who greeted me with a smile and accomodated my special order. Didn’t wait too long for my order. Solid team 10/10!!!
YW
Ying Wei
Feb 9, 2026
5.0
Good spot to get those midnight snacks! Staff is very attentive with our orders