Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rowland Heights,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.3
837 reviews
5 stars
499
4 stars
187
3 stars
84
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, though some noted issues with portion sizes and temperature.
Service Experience
While many reviews highlighted friendly and efficient service, there were significant complaints about rude staff and poor management.
Cleanliness
The dining area was often described as clean and well-kept, contributing positively to the overall experience.
Order Accuracy
Several customers reported issues with incorrect orders, emphasizing the need for better attention to detail.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality, leading to dissatisfaction.
- YAYosley Rodriguez arbolaez6 days ago1.0Llegue a las 9 :30 y cerraban a las 10:30 no me quisieron atender
- GGGeorgeOct 31, 20254.0Close to free way but only offers small and large..?
- MVMariana VenegasAug 3, 20255.0Muy buena y las chicas muy sonrientes lo recomiendo al 100%
- MPMr PerezJul 23, 20255.0Arrived disorderly, demanded food and cup, left, ate alone with triumph. No applause. Felt correct.
- VSVictor SaldivarJun 27, 20251.0This location is the worst. Service sucks.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Rowland Heights?
El Pollo Loco is open Monday to Friday from 9:30 AM to 10:30 PM, Saturday from 9:30 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for its customers.
Can I order food online from El Pollo Loco?
Yes, you can order food online via their ordering website or through the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and check payments.
Where is El Pollo Loco located in Rowland Heights?
El Pollo Loco is located at 1343 Nogales St, Rowland Heights, CA 91748, USA.
What kind of food does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food, specializing in fire-grilled marinated chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Which eateries are near El Pollo Loco for additional dining options?
Nearby dining options include Cube Bakery & Cafe, Bake Code bakery, Tasty Garden Chinese and Asian restaurant, Lao Ma Tou Hot Pot, and GUI BBQ Restaurant & Bar.
What accommodations are available nearby El Pollo Loco?
Motel 6 is a nearby accommodation option close to El Pollo Loco, convenient for visitors looking for a nearby place to stay.
Are there any automotive services near El Pollo Loco?
Yes, nearby automotive services include One Stop Automotive Center, M B Motor Cars, Valvoline Express Care, Nissan Master Services, Speedway Muffler, and Top Notch Auto Service.