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Wingstop

3.5
(313 reviews)

Business Details

(916) 749-3012
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Roseville Sunrise Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
970 Sunrise Avenue Ste 100, Roseville, CA
95661, United States

Hours

Reviews

3.5
313 reviews
5 stars
138
4 stars
49
3 stars
28
2 stars
20
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, others noted inconsistency in taste and preparation, with complaints about overcooked or underseasoned items.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.
  • NM
    Nico Mattorano
    Feb 17, 2026
    1.0
    Can’t seem to place an order for pick up dude just hung up, we called again and then he just put us on hold for 30 minutes got a different place to accept our order and picked up while still on hold
  • SM
    Shalena Mackbee
    Feb 14, 2026
    1.0
    I have Been a Customer at this location for some time today, I ordered a phone order. They said it will be 17 minutes. I put a timer on for 17 minutes and headed to the restaurant. I got there and I told them I wanted fresh fries because the fries were extremely cold. The guy told me the price had been sitting for five minutes regardless I told him I want fresh fries. He denied me my request for fresh fries twice so I told him to refund my entire order this is ridiculous. The quality of the food has gone down for some time at this location. The chicken is overcooked extremely dry, and this will be my last time here I have given it too many chances, but the rudeness Is that an all-time high at this location? Total epic fail the guy name is Ken!!!
  • CS
    Colleen Slaughter
    Feb 9, 2026
    5.0
    Kayla went absolutely above and beyond with her customer service!!! From the moment I walked in she was absolutely amazing. Helped me figure out my order, we had such a great conversation. On top of it they got my food out to me so fast as a walk in!! I haven’t seen that great of customer service in such a long time! I hardly ever leave reviews but I had to leave one for her!
  • 2B
    2jz Boogy
    Feb 8, 2026
    5.0
    Just had a dinner here and the man working behind the counter , Louis (I hope I spelled that right ! ) was phenomenal grade A customer service very attentive and professional. Give this guy a raise ! Appreciate the service Louis!
  • JP
    Jesse Ponder
    Jan 9, 2026
    1.0
    I’ve been coming to this Wingstop at Sunrise and Kirby for a long time, which is why today’s experience was especially disappointing. I walked in to order a chicken sandwich combo, pay cash, and eat inside, but was told they were only accepting online orders. This was frustrating, especially since multiple employees were present and not assisting customers. Refusing an in-person, cash order from someone standing at the counter is poor customer service. I left and took my business elsewhere. Unfortunately, this location has lost my business. I hope store or corporate management reviews how this policy is being enforced, as it negatively impacts loyal customers and the overall experience

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified February 22, 2026Yext Knowledge Graph
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