Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Roseville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
891 reviews
5 stars
439
4 stars
201
3 stars
104
2 stars
52
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the fire-roasted chicken and other menu items, though some noted inconsistencies in food quality, such as dry or overcooked chicken.
Service Experience
While many reviews highlighted friendly and attentive service, there were significant complaints about unprofessional behavior from staff and poor customer service in certain instances.
Cleanliness and Safety
Several customers reported cleanliness issues in the dining area and concerns about safety, particularly regarding slippery floors and unclean tables.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling that food portions have shrunk while prices have increased, impacting perceived value.
Atmosphere
The restaurant's ambiance was generally described as pleasant, though some customers mentioned discomfort due to temperature issues inside.
- CBCassidy BurtonNov 14, 20255.0Angel was working the drive thru at lunch today and he did so amazing; swift without being rude. Multi tasking like a boss, but super on top of everything (while still making you feel seen at the same time). The pico needs some work - all tomatoes (very little onions and spices); but my tostada salad was perfect! Love this place :)
- TDTaeyang DiazNov 10, 20255.0Recientemente fui , la comida muy deliciosa, el ambiente agradable todo muy tranquilo, y limpio , pedí un nuevo bolw está muy delicioso
- TATobias Matthew ArchulettaNov 9, 20255.0Great service,great food, really fast as well so ✅✅✅
- MVMiriam VelázquezNov 5, 20253.0Great chicken, little too dry, but good taste 👌
- RARick AllenNov 1, 20254.0First time at the El Pollo Loco in Roseville. The wife had the 3 pc chicken dinner combo with rice and beans. She thought the meal was fine, with the chicken a little dry. I had the Street Corn Burrito Bowl Combo that was fine, though again the chicken pieces were somewhat dry. Property seemed clean, and the order came fairly quickly. Staff was friendly, at order and getting our meals. Somewhat disappointed with their Senior Discount, as most times when they offer it, it is a 10% savings, but here, it was a flat $1 off our $35 order. At that savings, I don't think I would even bother to offer the discount. Fairly easy to get to the location with plenty of parking, just off Hwy 65, but a lot of traffic, which is probably typical for the area.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Roseville, CA?
El Pollo Loco is open daily from 9:30 AM to 10:00 PM for dine-in, and delivery service extends to 10:30 PM every day.
Does El Pollo Loco in Roseville offer delivery service?
Yes, El Pollo Loco offers delivery service daily from 9:30 AM to 10:30 PM.
Can I dine in at El Pollo Loco and what are the dine-in hours?
Yes, you can dine in. The dine-in hours are from 9:30 AM to 10:00 PM every day of the week.
What is the phone number to contact El Pollo Loco in Roseville?
You can reach El Pollo Loco at +1 916-771-4211.
Where is El Pollo Loco located in Roseville, CA?
El Pollo Loco is located at 9501 Fairway Dr, Roseville, CA 95678, US.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through service and free Wi-Fi?
Yes, El Pollo Loco offers a drive-through and free Wi-Fi for customers.
Are there any coffee shops near El Pollo Loco in Roseville?
Yes, Starbucks coffee shops are located nearby, perfect for grabbing a coffee before or after your meal at El Pollo Loco.
What family-friendly entertainment options are near El Pollo Loco?
Chuck E. Cheese is close by, offering pizza and arcade games, which makes it a great option for family outings near El Pollo Loco.
Where can I find shopping options near El Pollo Loco?
Target is located near El Pollo Loco, offering department store shopping and groceries, convenient for combining a meal with errands.