Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Multiple customers reported issues with incorrect drink orders and sizes, leading to frustration and disappointment.
Customer Service
While some reviews praised friendly staff, others highlighted rude behavior and poor communication from employees.
Speed of Service
Several customers noted long wait times, particularly in the drive-thru, which detracted from their overall experience.
Drink Quality
Feedback on drink quality was mixed, with some customers enjoying their beverages while others found them overly sweet or inconsistent.
NJ
Nancy Jones
6 days ago
5.0
Love this place I am here every morning
OD
Olivia Diven
Dec 25, 2025
1.0
Every time I have been to this specific location, no matter what I get, the drink is not correct. I usually let this go, but it’s become a trend. The drinks are not cheap, so when what I receive is not what I paid for, it’s pretty frustrating. It is a waste of my time and money. The linebusters never my order read back to me, so I have to restate my order to confirm it’s correct. Even then, when I get to the window it’s wrong. My most recent visit, my mom and I got 2 iced teas. I ordered a medium extra sweet peach, blackberry, vanilla black tea with light ice. I got to the window, and the same person who took my order handed me our drinks. He said “they accidentally made it a large, so you get a free upgrade!” Normally this would be great, but they did not add the extra flavor I paid for. It was still light ice, so it was actually even more watered down. Not to mention, the employees always seem inconvenienced by customers’ presence. I am at a point where this location has lost my trust, and I don’t think I will come back. Every time I’m disappointed.
SS
Sana Sh
Dec 17, 2025
1.0
Recently they can't make coffee... As of December 17, 2025, this location hasn’t been making coffee properly for the past month or two. Every time I order the same drink, like a Hot Kicker, the taste is completely different... sometimes very bitter, sometimes way too sweet, and other times it’s mostly just milk with almost no coffee flavor. Each visit comes with a new mistake.
I wish employees who make coffee had proper training before starting. Without it, this location is losing loyal customers and hurting its reputation.
MK
mike kelly
Dec 13, 2025
1.0
I the same as before payed $8 for a large electirberry green team with no ice. Payed over $8 and they watered it down anyway.
IM
Izabella Mousley
Dec 4, 2025
1.0
This was my go to place for coffee. I pay extra for no ice in my drink and I got a medium. This is what I got.
And I ordered this drink several other times and it was full like an actual medium drink. I tried to ask the girl at the window if that’s correct and she didn’t even help . She just tried to say it was correct . Coffee is too expensive for barely any product that I payed for .
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1225 Baseline Road?
This location operates 24 hours a day, 7 days a week.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink the way you like.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may also accept personal checks; check with your local shop.
Is delivery available from Dutch Bros Coffee?
Dutch Bros Coffee does not offer delivery themselves, but third-party services may provide delivery options.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for each dollar spent at a shop with no limit on points. If you forget your phone, give your broista your phone number to still earn points.
Where can I buy Dutch Bros Coffee gift cards?
Gift cards are available at all locations and on their website.
What nearby dining options are close to Dutch Bros Coffee at 1225 Baseline Road?
Nearby dining includes Grand Asian N Cajun for seafood and Cajun cuisine, MI TIERRA TAQUERIA for Mexican food, Tandoori Bite for Indian fast food, Starbread bakery and smoothie bar, and Starbucks for coffee and internet cafe experience.
Are there any nearby beauty or wellness places near Dutch Bros Coffee?
Yes, locations like Supercuts for haircuts, Beauty Brows for skin care, Top Nails nail salon, Purple Moon Hot Yoga studio, and Miya Dayspa for massage therapy are nearby.
What nearby services can customers access when visiting Dutch Bros Coffee?
Nearby services include Cartridge World for office supplies, A Plus Dental and Personalized Dental Care for dental services, Western Union for money transfers, Sutter Express Care urgent care clinic, U-Haul Neighborhood Dealer for truck rentals, and Redbox for video rentals.