Domino's Pizza

Reviews

• EE

  Edrees

  2 days ago
  1.0
  Ordered online to be delivered. However, the delivery guy Brian (showing on the app) never delivered the pizza and I had to go in person to place another order. Also, they never pick up calls. I paid for delivery charge and tip for an order that was supposed to be delivered. Instead, I had to go in person and order again.
• BE

  Brad Erre

  Nov 16, 2025
  5.0
  I want to give a heartfelt thank-you to Ezra at Domino’s. My 9-year-old son, who is severely autistic, attends a special school in Auburn. He recently won Student of the Month and received a coupon for a free small pizza from the Auburn Domino’s. We live in Roseville, so we couldn’t redeem it at the Auburn location. I called our local Domino’s, explained how proud my son was of his award, and told them I was willing to pay for the pizza while letting him hand over the coupon so he could feel like he earned it. I also asked if they could make it a medium instead of a small. Ezra went above and beyond. He not only honored the coupon, but he also upgraded the pizza and made it completely free. He didn’t have to do any of that, but he chose kindness, and it meant the world to us. It is hard being a parent of special needs kids and even tiny acts of kindness make huge impacts. Thank you Ezra and thank you Dominos.
• JP

  Jenilee Peak

  Nov 5, 2025
  1.0
  I order carside pickup. When I arrived I texted the number to let them know that I had arrived. I received a message right back that my order was ready and it would be right out. I sat in my car for 20 mins waiting. I parked right in front of the store in the designated carside parking spot where every employee can see you. I was the only car in the parking lot, so they clearly knew I was there for carside pickup, also you have to put your cars color, make and model so they know which car to bring it to. After getting frustrated I was waiting so long I went inside. I could see on the TV that my order said ready. The music was soooo loud an employee asked for my something and I couldn't hear her until they turned the music down. She ask if I check in and I said yes, I also said I got a text message 20 mins ago that my order was ready. She just blamed it on their system, but I know that was bull because the TV screen said it was ready and I got the text message. The manager Thomas even told her that I was carside pickup, so he knew that it was ready. This is not how you should manage a store. Thomas the manager should be demoted for such poor customer services skills. THis isn't the first time I have has a problem with the store. I will no longer go to this Dominos, I will give another store a chance. Dominos you should do better and train you employees with more integrity
• FM

  Faith McPeek

  Nov 5, 2025
  5.0
  Timothy the delivery driver was such a sweetheart and had an awesome attitude when delivering our food. Give that man a raise!!
• MO

  Mel O'Connor

  Nov 1, 2025
  1.0
  They do not answer their phone. Placed an order tonight (I know, it's Halloween and I'm not expecting fast service here) for delivery through their app. Estimate for delivery was +/-38min. Two hours gone, no food, no updates on the tracker, no answer of their phone. The AI states it's been sitting waiting for a driver over an hour when called. I've called and let it ring five times. It disconnects at about 7.5min of ringing. Welp, never again. Edit: food showed up 2hrs and 8min after we ordered it. And the orders was wrong lol

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