Multiple customers reported rude or unhelpful staff, with several instances of incorrect orders and poor customer service experiences.
Food Quality
While many enjoyed the ice cream and some food items, there were complaints about the quality of certain meals, including blandness and incorrect ingredients.
Pricing Concerns
Several reviews mentioned high prices for food and desserts, with some customers feeling that the value did not match the cost.
Positive Atmosphere
Despite some service issues, many customers appreciated the friendly staff and enjoyable atmosphere, particularly for ice cream treats.
Speed of Service
Customers noted that service was generally quick, especially during busy times, contributing to a positive experience overall.
JB
John Barton
Nov 12, 2025
5.0
DQ is always great
LM
Lorianna McArthur
Nov 2, 2025
1.0
Wow, I honestly cannot believe almost 7 dollars for a mini blizzard, I literally can’t go here anymore. I feel like I should just bend over and take it expensive. Is one thing Dairy Queen is now really outrageous. There’s just no way that they can justify these prices.
MC
Maritza Caruth
Oct 7, 2025
4.0
It was pretty quiet. Someone came to empty the garbage can directly beneath the soda machine as I was dispense my drink. I would've appreciated it if they had waited until I was finished. She did apologize but yuck. I purchased 2 meals & one didn't come with a drink. I had a $3 off coupon & it still came to over $28.
SC
Sedlak Chris
Oct 5, 2025
1.0
They didn't know what a dilly bar was and still charged me for it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the general opening hours for Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:30 PM Monday through Thursday and Sunday. On Fridays, it is open from 10:30 AM to 11:00 PM.
What are the weekend hours for Dairy Queen Grill & Chill?
On Saturdays, Dairy Queen Grill & Chill operates from 10:30 AM to 11:00 PM, and on Sundays, the hours are 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, Dairy Queen Grill & Chill offers drive-thru service daily between 10:30 AM and 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, Dairy Queen is closed on November 27, 2025 and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 4:00 PM.
What types of food specialties can I expect at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, Soft-serve ice cream cones, shakes and malts, and DQCakes.com products.
Is the Dairy Queen Grill & Chill at 912 Douglas Blvd family-friendly and accessible?
Yes, the location is family-friendly, provides high chairs, wheelchair accessibility, outdoor seating, restrooms, and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 912 Douglas Blvd, Roseville, CA 95678-2712, United States.
What nearby food establishments are close to Dairy Queen Grill & Chill?
Better Foods Deli, a delicatessen and sandwich shop, and A Slice of Goodness, a bakery and candy store, are nearby places you might visit before or after enjoying Dairy Queen treats.
Are there other Dairy Queen locations near this Dairy Queen Grill & Chill?
Yes, another Dairy Queen ice cream shop and fast food restaurant is located nearby, which could be useful if you are exploring the area or seeking alternatives.
What other types of businesses are located near Dairy Queen Grill & Chill that could be convenient for customers?
Nearby you can find several real estate agents like Hannah Howard Real Estate, shoe repair services like A & C Shoe Repair, and even hair salons such as ColoredbyLindsay and Salon 3B, allowing customers to run errands or appointments near their Dairy Queen visit.