Chipotle Granite Bay is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally enjoy the food, with many praising the flavors and freshness, but there are complaints about inconsistent portion sizes and occasional quality issues.
Service Issues
Service quality varies significantly; some customers report friendly and efficient service, while others experience rudeness and mistakes with orders.
Cleanliness Concerns
Several reviews mention cleanliness issues, including reports of moldy food and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with mobile and online orders, leading to customer frustration.
Atmosphere and Environment
While some customers appreciate the ambiance, others suggest improvements, particularly in outdoor seating and overall cleanliness.
ED
Ethan Delgado
Nov 14, 2025
5.0
Beautiful Food yum
BB
Brian Bloss
Oct 29, 2025
5.0
It always tastes so delicious! Love it!
GB
Gwen Bock
Oct 17, 2025
3.0
I placed a mobile order at this location. Decided to go all out and get the veggie burrito with guac, queso, both beans, sour cream, cheese, lettuce, fajita veggies, pico, corn salsa, and white rice. I got the bag with my name and my burrito was wrapped in tin foil with my name and order but unfortunately after a couple bites into my burrito I found it was a burrito with rice, carnitas, lettuce, and corn salsa. Luckily I am not a vegetarian I just happened to order the veggie burrito. Was more disappointed to find that the loaded burrito I was expecting was a more plain order that was not mine and I was already home at that point. Still giving 3 stars because I have been here before and they give great portions. I was also able to use the chat in the app to report my incorrect order.
JM
Jorge Martínez
Oct 10, 2025
1.0
Nos enfermamos 😔 del estómago mi compañero y yo del trabajo con los burros
TB
TIMOTHY BRADFORD
Oct 2, 2025
2.0
My favorite thing from Chipotle is the Fajita Mix. Unfortunately today it was mush and they told me thats all they have😑 what a bummer! I dont know if I have seen Fajita mix this soggy but what a let down. 😭
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Granite Bay offer?
Chipotle Granite Bay offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 3988 Douglas Blvd, Roseville?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:30 PM.
Does Chipotle Granite Bay offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
How can I place an online order for Chipotle in Granite Bay?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Can I use credit cards and gift cards at Chipotle Mexican Grill Granite Bay?
Yes, they accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill in Granite Bay welcoming to the LGBTQ community?
Yes, the restaurant openly welcomes LGBTQ customers.
What social media channels can I follow to stay updated on Chipotle Mexican Grill?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube.
What are some nearby restaurants to Chipotle Granite Bay where I can try different cuisines?
Nearby options include Yogurtland for frozen yoghurt, Vitality Bowls for health foods and smoothies, Sumo Sushi for Japanese cuisine, Pasta Pomodoro for Italian dishes, and Cookie Connection for baked goods.
Are there other fast food or casual dining options near Chipotle Mexican Grill?
Yes, nearby fast food or casual dining places include Five Guys for burgers and Jack's Urban Eats for American cuisine and drinks.
Which nearby facilities can help customers with banking or health needs near Chipotle Granite Bay?
First Bank and Mechanics Bank - Renaissance Creek Branch are close by for banking, and Mercy Medical Group - Roseville Express Primary Care and Dignity Health Express Primary Care provide nearby medical services.