Chipotle Highland Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including over-salted items, small portions, and instances of inedible meat.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and food preparation spaces.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
Value for Money
Many customers felt that the portion sizes did not justify the prices, leading to dissatisfaction with the overall value.
PF
Paul Furse
Dec 28, 2025
5.0
Fantastic, smaller store. Run and managed well. Definitely one of the nicer stores in the area.
MM
Michelle Min
Dec 22, 2025
1.0
I ordered a stake burrito and they charged me $14 for a rice wrap.
DH
diane hansen
Dec 6, 2025
2.0
This is the second time we have ordered pickup of crispy tacos and they give soft tacos. If you are out of something you should let the customer know when they pick up. We don’t like the soft tacos. Won’t be back after giving you the benefit of the doubt after the first time.
DN
Dan Nguyen
Oct 26, 2025
1.0
I think the employee name is Noah... He was rude and was racist... Muttering under his breathe that he hated White and Asian customers for how they wanted their meal...I just asked for no beans and complained that they put beans in my burrito when I specifically asked for no beans!
AA
Alex
Sep 17, 2025
5.0
Best chipotle I’ve ever been to. Meat is always cooked perfectly every time and portions are great.
Frequently Asked Questions About Chipotle Mexican Grill
What cuisines does Chipotle Mexican Grill in Highland Plaza specialize in?
Chipotle Mexican Grill offers a fast-casual dining experience specializing in Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 781 Pleasant Grove Blvd, Roseville?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, customers can order online through the Chipotle app or website for in-store pickup and delivery.
How can I contact Chipotle Mexican Grill in Highland Plaza by phone or email?
You can call them at +1 916-788-8282 or email at ca.0926.highlands@chipotle.com.
Are there options for catering and gift cards at this Chipotle location?
Yes, Chipotle offers catering services and gift cards for purchase.
Does Chipotle Mexican Grill support environmentally responsible food sourcing?
Yes, they follow 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices.
What nearby grocery stores can I visit before or after dining at Chipotle?
Nugget Markets and EM ExtraMile are nearby grocery stores where you can shop before or after your meal at Chipotle.
If I’m visiting the area, what nearby dining options complement a meal at Chipotle?
Nearby dining options include Sabores Mexican Cuisine for more Mexican flavors and Sourdough Bread Company for sandwiches and deli items.
Which nearby banks are available for convenient access when visiting Chipotle in Highland Plaza?
Citibank, Wells Fargo, and Golden 1 Credit Union are nearby banks that customers can use for their banking needs when visiting the area.
What social media channels can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook (ChipotleHighlandPlaza), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.