Such terrible service. I was standing next to the register to place an order for at least five minutes a the employees were walking by me not saying anything. Later I asked if I can place an order and only then was I informed that I had to use the kiosk. Okay fine, I thought, maybe they’re thinking I was waiting for my food. I ordered two meal to go. When I go to pick up, they give me everything of the combo separately but not in a bag. When I asked for a bag, I was told they were out. Who runs out of bags? Imagine someone walking across the mall carrying two drinks, two fries, and two sandwiches. What a mess! They didn’t even offer a cup holder or anything for the inconvenience. What terrible service.
KN
KTFA N
Jan 1, 2026
1.0
I had such a disgusting vile experience with the staff at this location part of the staff started eye balling us as we were ordering and talking in Spanish to the other workers about how we were ordering it with extra beef
These workers are very rude and lazy workers if you ask me i will steer CLEAR from this location
The food was mediocre at best but the experience I had really affected it I just couldn’t enjoy this meal and throw half of it away
JS
Jonathan Shavor
Dec 30, 2025
2.0
Fries were good, Cheesesteak was not. Meat tasted cheap. They were super busy so food was fresh but disappointing especially for the price
TG
Tony Gutierrez
Dec 20, 2025
1.0
Bad experience, Philly cheesesteak had not flavor at all, and it took about 30 min to get he food.
Never again.
AP
Alma Peguero
Dec 16, 2025
5.0
I love their sandwiches here, it’s hard not to crave that when shopping at the mall!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Charleys Cheesesteaks open for delivery services?
No, Charleys Cheesesteaks does not offer delivery services as all delivery hours are marked closed.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through service is not available; it is closed every day of the week.
Does Charleys Cheesesteaks offer takeout or pickup options?
No, both takeout and pickup services are closed every day and not currently offered.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1151 Galleria Rd., Space FC-9, Roseville, CA 95678, USA, inside the Galleria at Roseville shopping center.
Is there a website where I can view the menu of Charleys Cheesesteaks?
Yes, you can view the menu at https://order.charleys.com/menu/galleria-at-roseville/.
What nearby stores can I visit in the Galleria at Roseville after dining at Charleys Cheesesteaks?
You can visit stores like Peet's Coffee and Tea for a coffee break, clothing stores such as Aerie, Express, and Hollister Co., or find cosmetics at Sephora nearby.
Are there any nearby banks or ATMs close to Charleys Cheesesteaks?
Yes, Capital One is nearby and offers banking services and ATMs for your convenience.
What entertainment or shopping options near Charleys Cheesesteaks might customers enjoy?
Customers can explore a variety of shops like Apple Roseville for electronics, Restoration Hardware for furniture, and L'Occitane en Provence for beauty and spa products within the Galleria at Roseville.