Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted poor food quality, including cold and soggy items, and missing components in orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.
Play Area
The play area was appreciated by families, but some concerns were raised about adult supervision and safety.
Management
Mixed feedback on management, with some praising individual managers while others criticized overall service and organization.
AK
Andrea Kumano
Dec 26, 2025
2.0
After spending 40$ in our meals.
I asked for 4 water cups and they charged me 10$ for them. Service they were rude at the window
PE
paz espinoza
Dec 25, 2025
1.0
Muy mal servicio tarde casi 30 minutos para que me llevaran 6 amburguesas y 2 papas en el curbside y aquí no termina todo yo misma tuve que entrar al restaurante para agarrar mi orden no es la primera vez que me pasa algo así e recogido desayuno sin carne y sin huevo
XL
xiaohui li
Dec 22, 2025
1.0
Late at night, I ordered the Number 3 burger combo and a McChicken,
but they gave me a McChicken and a 10-piece nugget instead.
Would this count as their mistake?
This is the second time this has happened.
The first time, I ordered the Number 3 combo,
but they gave me two McChickens instead.
They entered the order incorrectly and didn’t even give me a receipt.
Everyone, please make sure to check your order carefully.
FN
Frank Nguyen
Dec 16, 2025
1.0
On Tuesday 12/16/2025. I ordered and picked up in store (My order # 122). I wish that I could grade 0 due to the dishonesty business. I did not appreciate the service staff that I had to deal with when asking for the ketchups, that person responded yes but kept ignoring my request until I asked a different staff. My order was missing a quarter pounder cheese burger. I tried to call the store and the line was extremely busy tones. On the other hand, the blurry fading receipt that you could read what in it?
DG
Dolores Gonzales
Dec 12, 2025
2.0
Inside and drive thru is very un organized workers are everywhere but where they need to be and it took forever , no one calls out the food and people are standing around longer then they need to be it isn’t that busy to be that way . Employees are standing around waiting for the screen to have an order while people stand waiting for someone to approach to get a knife. Order taker and customer take a long time to order hash browns are cold