McDonald's

Reviews

• ES

  Everest Self Storage

  Feb 20, 2026
  5.0
  I would like to take a moment to commend you on having one of the best managers on your team. Cesar and his staff consistently provide exceptional and professional customer service. It is clear that he truly cares about his role and takes pride in ensuring a positive experience for every customer. The food is excellent, the service is outstanding, and the lobby is always clean and welcoming. The staff demonstrates great attention to detail and maintains a friendly, positive attitude at all times. Thank you, Mr. Cesar, for your dedication and leadership. I highly recommend this establishment to anyone looking for quality food and top-tier service.
• JJ

  Jacob

  Feb 18, 2026
  1.0
  死了妈一样，做事又慢又拖沓。
• H2

  hanvu 24

  Feb 8, 2026
  1.0
  I have been to this McDonald’s so many times for my family when we just need a fast meal. And the employees here are always really rude, I always come and am respectful each time. I tried my best to not write this review, because I normally never write a review about anything. These employees that work here treat me as if we are begging for the food instead of paying for it. The only person that I see whom is regularly respectful is the white lady with glasses, and I’m not talking about the young white lady with glasses because she RUDELY TALKED TO ME EVEN AFTER I SPOKE TO HER KINDLY. All the other employees treat us as if we did something personally wrong to them. Please train your employees better because I am disappointed and I know some others are too. The McDonald’s on Rosemead is so kind and welcoming, their employees are actually really good, so I don’t understand why the employees here treat us this way and it sucks. I don’t know their names but it is one of the manager there that looks relatively young so I am not sure if he is the manager or not but he looks to be leading the employees, next is the white young lady I mentioned with a little dye in her hair who was being rude to me after I spoke to her kindly and respectfully, next is the curly headed dude who very rudely sighed and spoke meanly through the drive thru window. I am very disappointed and I hope other people speak up about this, because they shouldn’t be treating people like this especially in a customer service environment. Treat people how you want to be treated, and train your employees better
• LF

  Luis Carlos Fuentes

  Jan 31, 2026
  1.0
  I arrived at 3:40 AM to pick up some food after a 6 Hour road trip and was told that their system was closed and that they would be reopened at 4 AM for breakfast. Hungry and tired, I decided to wait until 4:10 am where I proceeded to once again go through the drive-through and was told that it would be another 10 minute wait for food. I don’t mind waiting however, when your store is advertise as a 24 hour drive-through and I’m made to wait 40 minutes for food. It makes me a little upset. I do not recommend this place. Find another location that actually cares about the customers needs.
• LL

  Lina

  Jan 29, 2026
  1.0
  I am disappointed this was one of the better McDonald's in the San Gabriel Valley one of your managers has been there for a very very long time and he is very good he was not there yesterday shift leader shift leader hairnet very neat yesterday drive-thru it's been happening quite a bit I ordered medium fries free I ordered mocha frappe small size no whipped cream I see it on the screen taken correctly however shift leader in the Drive-Thru very unorganized not sure her nationality sound German no name tag ask why I wanted her name she matched she's at the drive-thru window she passed me a caramel frappe I mentioned to her it was a mocha she has a tablet in her hand so that tells me that the drive-thru is not working they're not seeing the orders on the overhead her tablet is dirty looking she goes on to make my frappe doesn't taste like a frappe it is completely watery like an iced coffee this particular McDonald's recently got a new frappe machine so it should have been thick like a frappe she hesitated to make me another one no eye contact and she says what do you want I already fixed the problem you did not match wits with the customer people standing around the store I've never seen McDonald's and Garvey look like this I don't want to make a bias comment but I must say he is of Asian descent he is excellent he would have fixed the problem quickly usually when he's working it's more of a Frontline of men guys and for some reason they seem to work better with the seniors and customers in the Frontline in store this particular McDonald's is strict with guidelines the guys have sweaters ties and shirts usually it is one of them that makes a frappes and I never have a complaint it comes out good quality not the past month service has went down so bad please fix your problem to avoid calls going to McDonald's USA

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