Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rosemead,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
797 reviews
5 stars
452
4 stars
167
3 stars
81
2 stars
26
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being tasty and flavorful, with some noting better quality than other locations.
Service Speed
Many reviews highlighted the fast service, although there were some complaints about slow drive-thru times.
Customer Service
While some customers appreciated the friendly and helpful staff, others reported instances of rude service and discrimination.
Cleanliness
The restaurant was frequently described as clean and well-maintained, although there were isolated reports of hygiene issues.
Portion Sizes
Feedback on portion sizes was mixed, with some customers feeling portions were generous while others found them to be small.
- CCClear ConsciousNov 13, 20251.0Uncooked chicken in my pollo bowl. The meat is literally cold and raw.
- MLMing LiuOct 22, 20255.0This location ROCKS..!! The managers and associates at this location are awesome. The food is consistently tasty and the portions are not skimpy like other locations. Keep up the good work team..!!
- PGPablo GlezOct 19, 20255.0El pollo está muy locool!!!
- VSVickie SanchezAug 21, 20255.0Very fast service
- ASAlan SinAug 10, 20255.0Chicken is good
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Rosemead, CA?
El Pollo Loco in Rosemead, CA is open daily from 9:30 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service.
Can I order food online from El Pollo Loco in Rosemead?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/garvey-ave-jackson-ave or via the El Pollo Loco mobile app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
What makes El Pollo Loco's chicken unique?
Their chicken is marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills for authentic flavor.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco in Rosemead?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What are some nearby dining options around El Pollo Loco?
Nearby dining options include Lucky 1 Restaurant (Chinese dim sum), Tin Tin Restaurant (Chinese/Asian), Yesy's Bionicos (desserts), Yoshinoya (Japanese), and Jim's Burgers (American fast food).
Are there any beauty salons or wellness centers close to El Pollo Loco?
Yes, near El Pollo Loco you'll find Cali Beauty Hair, Tommy Nail Beauty Supply, Butterfly Beauty & Wellness Center, and Top Dental Group Inc which also offers beauty services.
What nearby facilities could be convenient for health and medical needs when visiting El Pollo Loco?
Nearby medical centers include Advanced Radiology Med Grp, Spectra Clinical Lab, Garfield Health Center, Goodfaith Family Medical Group, Rosemead Family Dental Center, and All American Dental.