Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rosemead,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
799 reviews
5 stars
455
4 stars
166
3 stars
81
2 stars
26
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although there were some reports of rude service and discrimination.
Food Quality
The food quality received mixed reviews; while many enjoyed the flavor and freshness, there were complaints about undercooked chicken and inconsistent portion sizes.
Cleanliness
The restaurant was often noted for being clean and well-maintained, although there were some concerns about hygiene practices.
Service Speed
Customers appreciated the fast service, but some experienced delays, especially during busy times.
- IHIrene HilarioDec 28, 20255.0They Are Way Better Now! I was going to South Pasadena, But Now I'm Back Here Again! The Young Staff Is So Nice And Helpful!!! Food Is Good!! So if you weren't going come back cuz their GOOD!
- CCClear ConsciousNov 13, 20251.0Uncooked chicken in my pollo bowl. The meat is literally cold and raw. The location is usually great.
- MLMing LiuOct 22, 20255.0This location ROCKS..!! The managers and associates at this location are awesome. The food is consistently tasty and the portions are not skimpy like other locations. Keep up the good work team..!!
- PGPablo GlezOct 19, 20255.0El pollo está muy locool!!!
- VSVickie SanchezAug 21, 20255.0Very fast service
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Rosemead, CA?
El Pollo Loco in Rosemead, CA is open daily from 9:30 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service.
Can I order food online from El Pollo Loco in Rosemead?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/garvey-ave-jackson-ave or via the El Pollo Loco mobile app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
What makes El Pollo Loco's chicken unique?
Their chicken is marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills for authentic flavor.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco in Rosemead?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What are some nearby dining options around El Pollo Loco?
Nearby dining options include Lucky 1 Restaurant (Chinese dim sum), Tin Tin Restaurant (Chinese/Asian), Yesy's Bionicos (desserts), Yoshinoya (Japanese), and Jim's Burgers (American fast food).
Are there any beauty salons or wellness centers close to El Pollo Loco?
Yes, near El Pollo Loco you'll find Cali Beauty Hair, Tommy Nail Beauty Supply, Butterfly Beauty & Wellness Center, and Top Dental Group Inc which also offers beauty services.
What nearby facilities could be convenient for health and medical needs when visiting El Pollo Loco?
Nearby medical centers include Advanced Radiology Med Grp, Spectra Clinical Lab, Garfield Health Center, Goodfaith Family Medical Group, Rosemead Family Dental Center, and All American Dental.