Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rohnert Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
870 reviews
5 stars
425
4 stars
215
3 stars
114
2 stars
52
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, though some experienced inconsistencies with temperature and portion sizes.
Service
Service quality varied, with some customers praising friendly and efficient staff, while others reported rude interactions and order inaccuracies.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting clean bathrooms and dining areas, while others reported dirty tables and facilities.
Value
Many customers felt the food offered good value for money, especially with promotions and the quality of meals.
Wait Times
Several customers mentioned long wait times, particularly in the drive-thru, which affected their overall experience.
- JJJcrmNov 10, 20255.0Got a Original Pollo Bowl chicken its the best !
- LMLinda MartinezOct 25, 20253.0This place usually has fresh food, but I wouldn’t say always. The staff is ok. The tea runs out often and it doesn’t get filled after you ask. The food used to be super hot here when you were served, now just warm. Ok place to eat, but not a favorite due to the few things I mentioned.
- PNPhilip Charles NormanSep 27, 20254.0Liked the food.
- MSMichelle SSep 18, 20254.0Good service. Greeted as soon as I entered. The chicken pieces seemed smaller than usual and was a tad dry. Still tasty, though. Bathrooms were clean and fully stocked.
- JBJoline BergmanSep 14, 20253.0Ordered a three piece leg and thigh meal with two side salads and corn tortillas. I did not get the corn tortillas (Husband brought home my food) and both salads were lacking dressing…. super disappointed and was very pricey for chicken and lettuce.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Rohnert Park?
El Pollo Loco in Rohnert Park is open daily from 9:30 AM to 10:00 PM.
What are the dine-in hours at this El Pollo Loco location?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Does El Pollo Loco in Rohnert Park offer delivery services?
Yes, delivery is available daily from 9:30 AM to 10:00 PM.
Are there any special holiday hours for El Pollo Loco?
On December 24, the restaurant closes early at 7:00 PM; it is closed on December 25th; on December 31, it closes at 8:00 PM; and on January 1, it opens at 10:00 AM and closes at 8:00 PM.
How can I order food from El Pollo Loco online?
You can place your order through their official app or use the quick order link: https://order.elpolloloco.com/menu/redwood-dr-golf-course-dr.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does this El Pollo Loco location have a drive-through?
Yes, this location features a drive-through service for customer convenience.
What other dining options are near El Pollo Loco in Rohnert Park?
Nearby dining options include In-N-Out Burger, El Torito, and Vinoma for Argentine and Latin American cuisine. These places offer a variety of tastes if you're exploring the area.
Are there family-friendly activities near El Pollo Loco?
Yes, Scandia Family Fun Center offers arcade games, amusement rides, and miniature golf, and the nearby Scandia Batting Cages provide sports recreation. These are great for families visiting the area.
Where can I find automotive and outdoor gear stores near El Pollo Loco?
Close to the restaurant, you can visit Sportsman's Warehouse for outdoor gear, Les Schwab Tire Center for tire services, and Detailstop for auto detailing and car washes.