While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rohnert Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the chicken and various menu items for being delicious and fresh, though some noted inconsistencies in temperature and portion sizes.
Service
Service quality varied, with some customers highlighting friendly and helpful staff, while others reported issues with order accuracy and wait times.
Cleanliness
While many reviews mentioned cleanliness, there were significant complaints about dirty tables and restrooms, indicating a need for improvement in this area.
Value
Customers appreciated the reasonable prices and value for money, especially with promotions and the quality of food offered.
HB
Herr Bark
Dec 25, 2025
5.0
This place is amazing! I usually don't like chicken, but here... IT'S JUST SO GOOD! It's slightly crispy on the outside, has a nice level of juicyness on the inside, and is bursting with wonderful flavor! Mmmm... chicken perfection. But believe it or not, that awesome chicken isn't even my favorite thing here, It's that Creamy Cilantro salad. Every bite is a mouthful of crunchy goodness, the flavor of the cilantro dressing is HEAVENLY! And I love the tortilla strips mixed throughout the crunchy, creamy, healthy salad. Oh! And don't leave here without trying one of their yummy sides! Corn, rice, and coleslaw are my favorite, (the rice id flavored with tomatoes - which are definetly NOT my favorite food - but it tastes so good, the coleslaw is better than most, and I just love corn. Anyways, you gotta come try this, I guarantee you'll like it (like if you don't love it, you're an alien).
JJ
Jcrm
Nov 10, 2025
5.0
Got a Original Pollo Bowl chicken its the best !
LM
Linda Martinez
Oct 25, 2025
3.0
This place usually has fresh food, but I wouldn’t say always. The staff is ok. The tea runs out often and it doesn’t get filled after you ask. The food used to be super hot here when you were served, now just warm. Ok place to eat, but not a favorite due to the few things I mentioned.
MS
Michelle S
Sep 18, 2025
4.0
Good service. Greeted as soon as I entered.
The chicken pieces seemed smaller than usual and was a tad dry. Still tasty, though.
Bathrooms were clean and fully stocked.
JB
Joline Bergman
Sep 14, 2025
3.0
Ordered a three piece leg and thigh meal with two side salads and corn tortillas. I did not get the corn tortillas (Husband brought home my food) and both salads were lacking dressing…. super disappointed and was very pricey for chicken and lettuce.
What are the regular opening hours for El Pollo Loco in Rohnert Park?
El Pollo Loco in Rohnert Park is open daily from 9:30 AM to 10:00 PM.
What are the dine-in hours at this El Pollo Loco location?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Does El Pollo Loco in Rohnert Park offer delivery services?
Yes, delivery is available daily from 9:30 AM to 10:00 PM.
Are there any special holiday hours for El Pollo Loco?
On December 24, the restaurant closes early at 7:00 PM; it is closed on December 25th; on December 31, it closes at 8:00 PM; and on January 1, it opens at 10:00 AM and closes at 8:00 PM.
How can I order food from El Pollo Loco online?
You can place your order through their official app or use the quick order link: https://order.elpolloloco.com/menu/redwood-dr-golf-course-dr.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does this El Pollo Loco location have a drive-through?
Yes, this location features a drive-through service for customer convenience.
What other dining options are near El Pollo Loco in Rohnert Park?
Nearby dining options include In-N-Out Burger, El Torito, and Vinoma for Argentine and Latin American cuisine. These places offer a variety of tastes if you're exploring the area.
Are there family-friendly activities near El Pollo Loco?
Yes, Scandia Family Fun Center offers arcade games, amusement rides, and miniature golf, and the nearby Scandia Batting Cages provide sports recreation. These are great for families visiting the area.
Where can I find automotive and outdoor gear stores near El Pollo Loco?
Close to the restaurant, you can visit Sportsman's Warehouse for outdoor gear, Les Schwab Tire Center for tire services, and Detailstop for auto detailing and car washes.