Arby's

Reviews

• MM

  Mel

  Dec 30, 2025
  1.0
  DO NOT order on the ap at this store. Even if the item is unavailable, it allows the order to go through. I got to the store and they were out of the apple pie milkshake I paid for. The guy said I have to contact customer service for the refund. It's been a week and every time I call they tell me I can't talk to the refund team. The phone agent is the one to send an email, and I have to be patient. They can't give me a time frame when my concern will be addressed. I just have to wait and hope I get a refund for an item I paid for that THEY didn't have. I've never had such a hard time getting a refund for an incorrect or missing item in my order from any other fast food joint. I recommend Burger King or McDonalds or literally any other fast good joint if you want to make sure you get refunded if your order is wrong or missing items.
• MM

  Morgan Morgan

  Dec 24, 2025
  4.0
  Service was fast, friendly staff, meat didn't taste as good as I remembered.
• MG

  Melissa Greene

  Dec 22, 2025
  5.0
  Always clean! Food is hot and fresh. Jamocha shakes foreverrrr!
• AG

  Angie Garcia

  Dec 11, 2025
  4.0
  This Arby’s is one of the very few left in the Bay Area/Northern California region. Located on Redwood Drive in Rohnert Park, it sits at the edge of a shopping center next to Chili’s and Walmart. The restaurant has its own parking lot including handicapped spaces, and is wheelchair accessible. They offer both drive-thru and dine-in and they accept EBT which is very convenient in this economy. I ordered the Classic Roast Beef Sandwich (~$7.99 before tax). It came with a good amount of meat and was filling. I recommend ordering their famous au jus sauce as well. It pairs perfectly with the sandwich and elevates the taste further. The fries, unfortunately, weren’t great. They were over-fried and didn’t really taste like potatoes. If you’re vegetarian, note that there aren’t any designated vegetarian meals, but there are some options: regular or curly fries, crinkle fries, potato cakes, mozzarella sticks, jalapeño bites (contain dairy), and desserts like apple or cherry turnovers and milkshakes (also contain dairy). The atmosphere inside was peaceful and quiet, which is nice, but it would also be nice to see a busier, more lively restaurant. It would be great if the cashiers occasionally asked how customers were doing, rather than keeping the interaction strictly transactional. It would make the experience feel a little warmer. Although they were still polite. I enjoyed the festive Christmas decorations, the clean interior, and the comfortable booths. The condiment station has what you need including Arby’s Sauce and Horsey Sauce, which is unique to Arby’s. Overall, this Arby’s delivers a solid, enjoyable experience for roast beef lovers. The food is consistently good, the environment is clean and calm, and it’s one of the last Arby’s standing in the region. To the beautiful people of Sonoma county and visitors abroad, I recommend stopping by if you’re in the area!
• LP

  Laura Pettenger

  Dec 8, 2025
  1.0
  I love arbys and this is the worst experience I've ever had at one