Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times, especially during busy hours, with some experiencing delays of 20-30 minutes.
Order Accuracy
There were multiple complaints about incorrect orders and drinks not being made as requested, leading to customer dissatisfaction.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with several customers praising individual baristas for their excellent service.
Mobile Ordering Issues
Several customers expressed frustration with the mobile ordering system, citing long waits and unprepared drinks upon arrival.
Drink Quality
While some customers enjoyed the drinks, others criticized them for being overpriced and often containing excessive ice, leading to a poor value perception.
BL
Briauna Lovejoy
Nov 17, 2025
3.0
What time does this location a lot because it's on my way to work and right next to my son's school, service is normally quite fast. This morning I was a little disappointed I have placed a mobile order 15 minutes before I was to arrive. I went through the drive through to pick it up. Sat in the Drive-Thru for an additional 10 minutes with only two cars ahead of me. Got to the window and it looked like my drink had been sitting there for quite a few minutes. What's the point of an escape Lane if I can't get my drink and use it. It wasn't a complicated drink it was just an iced chai latte.
NR
Nicholas Russo
Nov 2, 2025
1.0
I bought a giftcard for someone's birthday and come to find it out it was never activated when they tried to use it. So embarrassing to make a whole order with multiple drinks and then get declined and have to walk away with nothing.
After calling customer service they said it will take 2 days for it to be activated. Ridiculous
KH
Karie Howard
Oct 28, 2025
5.0
Employees are always friendly and helpful. Drinks are always done right and they are quick. I enjoy coming here.
IM
Ian Morris
Sep 27, 2025
5.0
The music was great as we walked up and the people were super friendly and quick to get our drinks.
CZ
Cynde Zurfluh
Sep 17, 2025
5.0
Dutch Bros is by far my favorite place for coffee.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 1277 Whitney Ranch Parkway?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee accept mobile payments?
Yes, Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, you can receive a free drink reward on your birthday by downloading the Dutch Bros app and joining their rewards program.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options available?
Yes, Dutch Bros offers decaffeinated espresso drinks and caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I place an order ahead or use curbside pickup at this location?
Curbside pickup is available, though Dutch Bros does not offer delivery services. You can also order ahead via their app or website.
Is there a drive-thru available at Dutch Bros Coffee?
Yes, this location has a drive-thru window where you can order and pick up your drinks.
What nearby parks can I visit before or after enjoying a drink at Dutch Bros Coffee?
You can visit Whitney Community Park or Whitney Ranch Park, both located nearby, perfect for enjoying some outdoor time before or after your visit.
Are there any local schools near Dutch Bros Coffee that families might be visiting?
Yes, Whitney High School, Whitney High School Sober Grad Night, Rocklin Unified School District, and William Jessup Turf Fields are all nearby educational institutions.
What other local services or amenities are near Dutch Bros Coffee that customers might find useful?
Nearby you can find Grammys Playhouse Preschool, Locky’s Pet Grooming, Belle and Orson Realtors, and The Mindful Habit for counseling and life coaching services.