Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Riverwalk Riverside, CA. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.0
610 reviews
5 stars
355
4 stars
96
3 stars
50
2 stars
33
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While many praised the food as delicious, there were numerous complaints about dry wings, missing items, and inconsistent preparation.
Staff Performance
Some employees received positive feedback for their friendliness and helpfulness, particularly managers like Alondra and Mireya, while others were criticized for rudeness and carelessness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some noting it as one of the cleanest Wingstop locations.
Pricing Concerns
Customers expressed dissatisfaction with the high prices relative to the quality and service received.
- SLSana Lee1 day ago5.0Had the best experience here than any other wing stops and got my food ready fast. A girl named Emily helped me out a lot and was very nice!
- SSSanc2 days ago5.0Clean restaurant great service from Dulce she was polite and provide us with great patience.
- TLTropical LeafJan 4, 20262.0They took to long with a short order, they are rude to customers,overall this place is expensive and not worth it.
- AVAidee VillalobosJan 2, 20261.0I tried making an order in advance for a school. They went back of toward about it. At the the end they ended up responding very poorly that they can not to tax exemption, I asked and they said they’re allowed to refuse service. We are a school no other restaurant has given us issues.
- CPCrystal ParizoJan 1, 20262.0We have tried this location several times and it consistently falls short. I have had wings with vertically no seasoning, veggie side with literally four small carrots (only), half filled fries, burned fries, forgotten items. BUT tonight took the win! All but TWO of my wings had literal feathers on them. One of the wings had an entire row of feathers sticking out. I obviously know that they have feathers but to disregard them when you are serving people food is insane to me. I was so grossed out I threw the meal away. There were just to many feathers to pick off. How is this sort of thing overlooked?! I wasn’t going to leave this initially but decided to pull one of the wings from the trash and let it be known.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Riverwalk Riverside serve?
Wingstop offers classic and boneless chicken wings, tenders, and signature sides like hand-cut fries with over 11 iconic flavors.
What are the operating hours for Wingstop Riverwalk Riverside?
Wingstop is open Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I order delivery or pickup from Wingstop Riverwalk Riverside?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Does Wingstop Riverwalk Riverside have a drive-through option?
No, the drive-through service is closed every day of the week at this location.
Which payment methods are accepted at Wingstop Riverwalk Riverside?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Riverwalk Riverside located?
Wingstop is located at 4290 Riverwalk Pkwy Ste 300, Riverside, CA 92505, United States.
How can I order Wingstop Riverwalk Riverside's menu online?
You can order online for carryout or delivery via their website or apps available on Apple App Store and Google Play.
Are there burger or pizza restaurants near Wingstop Riverwalk Riverside?
Yes, nearby you can find Big Deal Burger for burgers and 2 Brother's Pizza or First Class Pizza And Pub for pizza options.
What other chicken restaurants are close to Wingstop Riverwalk Riverside?
Trailer Birds is a nearby chicken restaurant you might want to try if you're interested in chicken options around the area.
Are there any fitness or wellness centers near Wingstop Riverwalk Riverside?
Yes, Anytime Fitness gym and Marketplace Physical Therapy and Wellness Center are close by for your fitness and wellness needs.