Wendy's

4.0
1639 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3565 Central Ave, Riverside, CA
92506, United States

Hours

Reviews

4.0
1,639 reviews
5 stars
802
4 stars
370
3 stars
218
2 stars
90
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like cold or burnt food.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and condiment stations.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Speed of Service

While some reviews praised quick drive-thru service, others complained about long wait times and slow service inside the restaurant.
  • LA
    LDA ASSOCIATES
    Dec 15, 2025
    2.0
    So, so.
  • BB
    B.L.H.
    Dec 11, 2025
    1.0
    Dear Franchisee , What a terrible experience. Went thru your drive thru last night got back to office the double burger no onion mustard only and chili xtr cheese and onion was... Unaccpectable at best ...on my trip back tonight I said I'll swing back and nicely ask for food replacememt.. well AFTER being denied and asked for my ID and ph # to give to manager so the cameras could be checked and I would get a call back with a decision. My billable hourly rate exceeds $510 with going back 2x and now reviewing your establishment lends itself to the distain. so I've made the decision to publicly state my frustration over a $12 meal and being ask what I was asked. Happy Holidays
  • MM
    Mark
    Dec 10, 2025
    3.0
    Average Wendy's nothing special, however they do have self ordering kiosk
  • XX
    Xel
    Nov 23, 2025
    3.0
    Food and service is not as good as other Wendy's near by.
  • CC
    christenaj1
    Nov 16, 2025
    3.0
    I think the manager was upset, because the ketchup was touching my fries and I ask for another bag. I ordered a cheeseburger with "NO" bacon. She gave me another bag with a bacon cheeseburger. I didn't want to argue with her. I just toss the cheeseburger in the trash!

Frequently Asked Questions About Wendy's

Is 3565 Central Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 3565 Central Ave still open?

Yes! This Wendy's location remains open and committed to serving you daily via dine-in, drive-thru, or delivery where available.