Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews indicated dissatisfaction with food quality, describing it as dry, unimpressive, and overpriced.
Cleanliness Concerns
Several customers noted unsanitary conditions, particularly in restrooms and the dining area, which negatively impacted their experience.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
Atmosphere
The nostalgic vibe and roller-skating servers were appreciated by some customers, enhancing their overall experience.