McDonald's

3.4
1907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5425 Arlington Ave, Riverside, CA
92504, United States

Hours

Reviews

3.4
1,907 reviews
5 stars
691
4 stars
359
3 stars
296
2 stars
186
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, noting it was often cold or poorly prepared.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for unprofessional behavior and poor customer service.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and overall lack of cleanliness in the restaurant.
  • MM
    Mallory Martinez
    Nov 26, 2025
    2.0
    Went through the drive thru, I had already placed my order from the McDonald’s app. Took 28 mins to get up to the window. When I got up to the window, the workers were all confused, my food had just been sitting there getting cold. I was so bothered from everything that I drove off and noticed they forgot to hand me 3 of my drinks for my meals. Got home the food was beyond cold and tasted horribly.
  • LT
    Lizeth Jimenez De La Torre
    Nov 25, 2025
    5.0
    Super fast service
  • GS
    Gera Sanchez
    Nov 12, 2025
    1.0
    Made me go all the way around the drive thru because it was 10:28am and lunch is not served till 1030..by the time I actually ordered was 11 they’re so ridiculous! They literally have the sandwiches there and they won’t sell them till the last second
  • GL
    Giovanny Leyva
    Nov 12, 2025
    1.0
    30 minute wait is insane, and we haven't even gotten to the pay window yet. Smh
  • JS
    Jiayang Sun
    Nov 2, 2025
    5.0
    This is the only McDonald's I've been to recently that actually serves a soft-serve cone with a proper, full portion. Every other location seems to be skimping. The employees at this restaurant are very hardworking and usually have a good attitude. The only downside is that the wait times are usually quite long, even during non-peak hours.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 5425 Arlington Ave, Riverside, CA?

The regular dining hours are from 5:00 AM to 11:00 PM every day of the week.

What are the drive-thru hours at this McDonald's location?

Drive-thru is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.