Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,903 reviews
5 stars
687
4 stars
357
3 stars
295
2 stars
185
1 star
379
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor handling of requests.
Food Quality
Feedback indicated a mix of experiences with food quality, including complaints about cold or poorly prepared items, while some noted fresh food.
Customer Service
While some staff were praised for their kindness, many reviews pointed to rude or unhelpful service, particularly from management.
Cleanliness and Atmosphere
Several customers expressed concerns about the cleanliness of the restaurant and the uncomfortable atmosphere due to loitering.
- GSGera SanchezNov 12, 20251.0Made me go all the way around the drive thru because it was 10:28am and lunch is not served till 1030..by the time I actually ordered was 11 they’re so ridiculous! They literally have the sandwiches there and they won’t sell them till the last second
- GLGiovanny LeyvaNov 12, 20251.030 minute wait is insane, and we haven't even gotten to the pay window yet. Smh
- YCYesenia CasillasNov 6, 20252.0Tables were dirty, food was ok. They need more staff for the dine in customers.
- JSJiayang SunNov 2, 20255.0This is the only McDonald's I've been to recently that actually serves a soft-serve cone with a proper, full portion. Every other location seems to be skimping. The employees at this restaurant are very hardworking and usually have a good attitude. The only downside is that the wait times are usually quite long, even during non-peak hours.
- AKAndrew KOct 17, 20252.0This is the one by my house and im done with this location. Idk what happened but the service has gotten unreasonably slow. There will be no cars at the windows for 10+ minutes while the line piles up. They let you order things they dont have. Its a huge mess
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 5425 Arlington Ave, Riverside, CA?
The regular dining hours are from 5:00 AM to 11:00 PM every day of the week.
What are the drive-thru hours at this McDonald's location?
Drive-thru is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
Does this McDonald's offer delivery service?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options like same-day and no-contact delivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from this McDonald's and what platforms is it available on?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services are provided at this McDonald's location besides food?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby fast food restaurants can I visit besides McDonald's?
Nearby options include Popeyes® Louisiana Kitchen, located close by and offering chicken and American food.
Are there any nearby grocery stores or markets near McDonald's for additional shopping options?
Yes, Los Novillos Market and Ranch Market are nearby supermarkets where you can shop for groceries and bakery items.
What nearby health and wellness centers can I find near this McDonald's?
You can find Riverside Family Acupuncture, Herbalife Nutrition Center/Club de nutrición Healthy Life, and Healthy Life for various health and wellness services nearby.
How can nearby schools and community centers affect my visit to McDonald's on Arlington Ave?
Riverside Unified School District and Jefferson Elementary School are nearby, so you might find families and local community members frequenting this McDonald's, especially during lunch and after school hours.