Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,052 reviews
5 stars
685
4 stars
342
3 stars
340
2 stars
187
1 star
498
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, especially in the drive-thru, often exceeding 20-30 minutes.
Food Quality
Many reviews mentioned receiving cold or stale food, with several customers expressing disappointment over the freshness of their meals.
Customer Service
Numerous complaints highlighted poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the dining area.
Staffing Issues
Several reviews indicated that the location is often understaffed, contributing to slow service and operational inefficiencies.
- STSofia trujilloNov 8, 20251.0Ordene el drive thru a las 2 a.m cuando salí de trabajar vivo a dos minutos la comida estaba totalmente fría, las papas frías parecía comida vieja de horas super mal estado
- EMElysia MorrisOct 31, 20253.0It was okay, I wish my food was a bit more fresh.
- IIItbeJonaOct 26, 20252.010/25/25 9:10pm, Shout out to the manager letting her ship sink along her crew clocking out after asking for help waiting at the counter for 15minutes "...I'm off the clock". Doubt she wanted to help anyways. Tried pulling in drive thru to try to get some service but ended up being gridlocked waiting another 35 minutes just for my large Dr pepper and fries. Man they gotta get it together
- GKgary kelchOct 24, 20253.0Typical here’s your breakfast in one minute it was a 2 to 3 I mean it’s not like it was a nice beautiful fresh crispy muffin with hot dripping cheese going and sausage steaming wouldn’t that be nice in the 80s it was like that but I still go and need the SHI…
- TFTerry FennellOct 22, 20252.0I frequent this McDonald’s as I like their quality most of the time and the staff is really nice! However tonight 10/20 at 11PM the woman working the drive thru shrugged and dragged her hands down her face with an “ughhhh” when I asked for fresh fries. Sorry I had a long rough 10 hour workday and would at least like fresh food. I stated I didn’t mind waiting for them out of the drive thru line and she stated I would have to pay for them. I didn’t plan on keeping the first old stale fries they gave me anyways so I gave them back to her to have fresh ones remade. I then received my large fry with about half of them missing and still not fresh. 0/5 today /:
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5010 Van Buren Blvd, Riverside, CA?
McDonald's at this location is open 24 hours a day, 7 days a week.
Is the drive-thru open all day at this McDonald's?
Yes, the drive-thru service is available 24/7 every day.
Can I order delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available 24 hours a day, 7 days a week.
What services are offered at this McDonald's location?
This McDonald's offers drive-thru, curbside pickup, McDelivery, mobile ordering, mobile offers, gift cards, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
What is the price range for food at this McDonald's?
The price range at this McDonald's is considered to be low and affordable (price range: One).
Are there any convenience stores near this McDonald's?
Yes, multiple 7-Eleven stores and a Speedway gas station with a convenience store are nearby, making it easy to grab essentials before or after your meal.
What are some nearby gas stations close to McDonald's at 5010 Van Buren Blvd?
Nearby gas stations include ARCO, Van Buren 76, Speedway, and several 7-Eleven locations with gas services for convenient refueling.
Are there any interesting places to visit near McDonald's in Riverside?
You can visit local landmarks like Cerro Vista Apartments and Turtle Creek, or enjoy shopping at Walmart Supercenter Riverside - Van Buren Blvd near the McDonald's location.