McDonald's

3.5
1289 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221 E Alessandro, Riverside, CA
92508, United States

Hours

Reviews

3.5
1,289 reviews
5 stars
511
4 stars
244
3 stars
186
2 stars
102
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked food.

Cleanliness

There were complaints about cleanliness, particularly in the dining area and restrooms.

Drive-Thru Experience

The drive-thru was frequently mentioned as slow and problematic, with many customers expressing frustration over long waits.
  • RG
    Robert Gill
    2 days ago
    3.0
    The app saves a lot of money. My wife uses her reward points for Great deals.
  • LS
    LaVester Sturges
    2 days ago
    1.0
    Very bad service. I watched a manager lose focus and get side tracked. Poor customer service.
  • AB
    ashley boguett
    Nov 2, 2025
    1.0
    I had a very disappointing experience with Sophia at this McDonald’s. She repeatedly asked “What did you say?” and still didn’t take our order correctly. When we tried to politely let her know, she said she would inform the front of house but never did. Instead, she seemed to find the situation amusing, which came across as very unprofessional. The lack of care and poor attitude completely ruined the visit. I will not be returning to this location.
  • AL
    Abigale Lopez
    Oct 25, 2025
    1.0
    I have come many times to this McDonald’s multiple times and now I will NEVER come here again. The employees don’t know how to apply coupons. I order here with the amount usually around $22 and somehow the order came to $27. Mrs. Delaney has a horrible attitude and deserves a write up. She purposely removed the coupon and then told me it was going to be $32. The dark skinned girl was nice and tried to help solve the issue where Delaney argued and did nothing to help solve the problem. As a former store manager she needs re training and to learn how to solve simple issues. She sucks (:
  • RP
    Richard Poirier
    Oct 23, 2025
    4.0
    It’s McDonalds and I love the idea of ordering a picking up your food. I’m glad I did last night because the drive through was really packed and backed up.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 221 E Alessandro, Riverside?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 11:00 PM as well.

What are the delivery hours for McDonald's in Riverside?

Delivery service is available Monday through Sunday from 5:30 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays.