Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked food.
Cleanliness
There were complaints about cleanliness, particularly in the dining area and restrooms.
Drive-Thru Experience
The drive-thru was frequently mentioned as slow and problematic, with many customers expressing frustration over long waits.
RG
Robert Gill
2 days ago
3.0
The app saves a lot of money. My wife uses her reward points for Great deals.
LS
LaVester Sturges
2 days ago
1.0
Very bad service. I watched a manager lose focus and get side tracked. Poor customer service.
AB
ashley boguett
Nov 2, 2025
1.0
I had a very disappointing experience with Sophia at this McDonald’s. She repeatedly asked “What did you say?” and still didn’t take our order correctly. When we tried to politely let her know, she said she would inform the front of house but never did. Instead, she seemed to find the situation amusing, which came across as very unprofessional. The lack of care and poor attitude completely ruined the visit. I will not be returning to this location.
AL
Abigale Lopez
Oct 25, 2025
1.0
I have come many times to this McDonald’s multiple times and now I will NEVER come here again. The employees don’t know how to apply coupons. I order here with the amount usually around $22 and somehow the order came to $27. Mrs. Delaney has a horrible attitude and deserves a write up. She purposely removed the coupon and then told me it was going to be $32. The dark skinned girl was nice and tried to help solve the issue where Delaney argued and did nothing to help solve the problem. As a former store manager she needs re training and to learn how to solve simple issues. She sucks (:
RP
Richard Poirier
Oct 23, 2025
4.0
It’s McDonalds and I love the idea of ordering a picking up your food. I’m glad I did last night because the drive through was really packed and backed up.
How can I place an order online or via mobile app for this McDonald's location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's Riverside?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at McDonald's Riverside?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby dining options are available around McDonald's at 221 E Alessandro?
Nearby dining options include Subway sandwich shop, Antonio Pizza Italian restaurant, Cookie Co. Riverside bakery, Fufu's Mideast Grill Mediterranean restaurant, Ohana Sushi Japanese restaurant, and IHOP breakfast and brunch restaurant.
Are there any fitness or wellness centers close to McDonald's Riverside?
Yes, EōS Fitness gym is nearby, as well as Palm Beach Tan, a tanning salon and skin care center.
What nearby services can help with real estate or banking around McDonald's?
Nearby services include several real estate agents like Chenoa Morris - The Morris Agency and Tarbell Realtors, as well as Bank of America's Mortgage office, ATM, and Financial Center, plus Wells Fargo ATM.