McDonald's

3.6
2973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2242 University Ave, Riverside, CA
92507, United States

Hours

Reviews

3.6
2,973 reviews
5 stars
1,178
4 stars
636
3 stars
518
2 stars
212
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating waits of 20-45 minutes.

Food Quality

There were mixed reviews on food freshness, with many customers receiving cold or stale items, while others noted good quality when ordering via the app.

Customer Service

Feedback on staff behavior was inconsistent; some customers praised friendly service, while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others noted issues with trash and overall hygiene.

Efficiency Issues

Many reviews highlighted a lack of efficiency, with complaints about understaffing and poor management leading to disorganized service.
  • CR
    Craig Raymond
    Nov 17, 2025
    1.0
    I mean come on. Seriously. They're just not even putting pickles in the burgers.Anymore. When they have this standard. The big mac turned into the microburger. And what really makes me mad is when you youtube , mcdonald's and other countries , they have so many amazing things happening. When?\nDid they totally give up. I mean. Come on.
  • HT
    Hao Tian
    Nov 17, 2025
    5.0
    附近味道最好的麦当劳 没有之一
  • TA
    Theo Analysta
    Nov 15, 2025
    5.0
    😳edgy😤 frustrating 👎🏻no service
  • JL
    John Lippert
    Nov 14, 2025
    5.0
    Shockingly the best McDonald's I've been to in years. It was clean and the staff was nice.
  • KD
    Ken Diaz
    Oct 11, 2025
    1.0
    Today I came to get a mango pineapple smoothie again the last time I got it, it wasn’t full to the top and I thought it was just a mistake so I didn’t mind it but the second time I came here it wasn’t filled to the top again even less then before , if I’m going to pay full price for something I should get it full

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Riverside, CA?

McDonald's Riverside location is open 24 hours every day of the week.

Does McDonald's in Riverside offer delivery and curbside pickup?

Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.