McDonald's

3.3
2701 reviews
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Business Details

2891 Canyon Springs Pky, Riverside, CA
92507, United States
(951) 653-1223
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2891 Canyon Springs Pky, Riverside, CA
92507, United States

Hours

Reviews

3.3
2,701 reviews
5 stars
916
4 stars
481
3 stars
447
2 stars
255
1 star
602

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews mentioned issues with food quality, including cold or poorly cooked items, and some customers reported feeling unwell after eating.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Customer Service

Several reviews highlighted poor customer service, including rude staff and mistakes with orders, leading to frustration among patrons.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual employees for their excellent service and attentiveness.
  • AS
    Atom Sky
    Oct 26, 2025
    1.0
    Took 20+ minutes to order from drive through when there was only 3 people ahead, once I get to the window teen male employee has a attitude problem
  • YL
    Yo Lo
    Oct 25, 2025
    1.0
    They are not time efficient waiting in a line they took there sweet time taking every other order and when it came to me they took for ever just for it to be to late to get anything I wanted from the breakfast menu do better there’s a reason why you have 3.3 rating just sad
  • BC
    Billy Carpio
    Oct 17, 2025
    1.0
    No, 12 help you.And then on top of that, they serve cold food, kind of scary end up with some kind of food poisoning.Because cold food you run a risk of bacteria
  • AG
    Antonio Gomez
    Oct 10, 2025
    1.0
    I ordered for uber eats some time ago and Honestly I got burnt CHICEN nuggets HOW do you burn chicken nuggets so badly:)???
  • NT
    Nick Thorsch
    Oct 8, 2025
    5.0
    I placed a mobile order and they were so backed up they didn’t even have the order by the time I got there, had to wait for all the cars in the drive-thru, called the manager Desire, and she handled it. Got me my burger 🍔 and added fries 🍟 and an apple pie 🥧. And a Monopoly game piece!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

The restaurant is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available?

Drive-thru is open from 5:00 AM to 1:00 AM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.