Brand Certified
El Pollo Loco
4.2(1192 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
5501 Van Buren Blvd, Riverside, CA
92503, United States
Certified by El Pollo Loco • Feb 22, 2026
(951) 359-0637
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/riverside/5501-van-buren-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverside,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.2
1,192 reviews
5 stars
712
4 stars
251
3 stars
93
2 stars
47
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, noting it was fresh and delicious, although some mentioned inconsistencies in quality and pricing.
Customer Service
While many reviews highlighted friendly and efficient service, there were notable complaints about poor customer service experiences and staff attitudes.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Some customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes and extras.
- RGRossy GonzálezJan 31, 20265.0Carmen is a very nice person, she treated us very kind and ensured that our food was just like we requested . Thank you carmen !
- GUGabriel UribeJan 12, 20265.0Me fue muy bien todo fresc0
- PDPaul DobmeierDec 23, 20255.0Good place
- NGnora gonzalezDec 9, 20254.0Esta bueno pero si esta caro
- JSJohnny SilverDec 4, 20255.0Its loco good
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Riverside, CA?
El Pollo Loco in Riverside is open daily from 9:30 AM to 11:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 5501 Van Buren Blvd, Riverside, CA 92503, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for its customers.
Can I order food online from El Pollo Loco?
Yes, you can order food online through their menu link: https://order.elpolloloco.com/menu/van-buren-blvd-philbin-ave.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, especially fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
Does El Pollo Loco have a drive-through facility?
Yes, El Pollo Loco offers a drive-through for customer convenience.
What nearby automotive services are close to El Pollo Loco?
Nearby automotive services include Ace Muffler and Motorsports, US Auto Glass & Window Tinting, Meineke Car Care, and Riverside Pro Alignment and Brakes, which can be convenient if you need car maintenance before or after your meal.
Are there nearby places to visit after dining at El Pollo Loco?
Yes, after dining you might visit Angie’s Plants & Flowers, Stewart’s Liquor, or the Van Buren Smoke Shop located nearby for shopping or gifts.
Are there nearby food options around El Pollo Loco?
Yes, nearby food options include La Pizza Nostra for pizza and Tomo 7 Sushi for Japanese cuisine, offering variety if you want to explore different dining experiences.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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