Brand Certified
El Pollo Loco
3.8(766 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
3655 Riverside Plaza, Riverside, CA
92506, United States
Certified by El Pollo Loco • Feb 22, 2026
(951) 782-0530
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/riverside/3655-riverside-plaza
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverside,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.8
766 reviews
5 stars
397
4 stars
135
3 stars
71
2 stars
40
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and tasty meals while others experienced overcooked or poorly prepared items.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff interactions and incomplete orders.
Cleanliness
The cleanliness of the restaurant was praised by some, but others reported dirty tables and unsanitary conditions.
Value for Money
Several customers felt that the prices were too high for the portion sizes and quality of food received.
- OSOscar SotoJan 24, 20265.0Great experience, food was great and tasted fresh Jose made sure everything was up to par
- JGJuan GarciaJan 23, 20265.0Can never go wrong with some fresh pollo loco
- SCStephanie ClarkJan 12, 20264.0We have an El Pollo closer to our home but we travel the extra few miles to this location because the food and service is consistently good. I would recommend the drive thru option though because it’s a bit difficult to get counter service.
- BCBeth CumminsJan 8, 20265.0Great food
- RGRichard GibsonDec 27, 20255.0For a while I was a little disenchanted with El Pollo Loco, but we went recently and really enjoyed it again.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Riverside, CA?
El Pollo Loco in Riverside is open Monday through Saturday from 10:00 AM to 11:00 PM, and on Sunday from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
What types of payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Where is El Pollo Loco located in Riverside?
El Pollo Loco is located at 3655 Riverside Plaza, Riverside, CA 92506, USA.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Can I place an order for pickup or delivery through an app for El Pollo Loco?
Yes, you can order for pickup or delivery via the El Pollo Loco app available on the Apple App Store or through the quick link provided on their website.
Does El Pollo Loco offer late-night food options?
Yes, El Pollo Loco serves food late into the evening until 11:00 PM most days.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Fazoli's (Italian cuisine), Tortilla Beach Riverside (Mexican cuisine), and Islands Restaurant Riverside (American burgers and bar).
Are there convenient places nearby for automotive services when visiting El Pollo Loco?
Yes, Smog Pros and RC smog test only center offer automotive repair and smog inspection services nearby, as well as ARCO gas station for fueling needs.
What nearby wellness and spa options are available near El Pollo Loco?
Near El Pollo Loco, you can find wellness options such as Massage Envy - Riverside Central, Soul To Sole Spa, and Hot Nails for beauty and massage services.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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