While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverside,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Ordered a three-piece chicken plate, with beans and a salad. When I got home there was no salad so I called I was upset because this is a third time that they mess up my order so the guy on the phone Jose told me he was the general manager and that he would give me a three-piece replacement meal. I called a few days later he was there showed up with my receipt and what I got was extremely disappointing. Two dried up chicken wings with hardly any meat, and a drumstick the size of my middle finger. It was also extremely crispy not moist at all like it normally is. I'm not going back to this Pollo loco I felt like they pulled a fast one on me.
MC
MAURICIO CALDERON
Mar 1, 2026
1.0
Chicken is always very greasy and they always take too long
CV
Cristian Vega
Feb 24, 2026
1.0
This place they aways open late not at 10am and then they tell you to wait 5 minutes and they lied it took then 20 more minutes to open they should change opening hours to 10:30am instead of10
AR
Adrian Ramirez
Feb 20, 2026
5.0
Come to the store almost everyday and Kevin is always an amazing worker always welcoming making sure the food is amazing. KEVIN the guy!!
MM
Michele
Feb 18, 2026
5.0
Excellent service. Friendly and fast!! Food is also really good I got the double chicken tostada, just what I needed excellent food! It's nice to see a fast food restaurant that is actually fast even with four cars ahead of me in the Drive-Thru. great job!!
What are the opening hours of El Pollo Loco in Riverside, CA?
El Pollo Loco in Riverside, CA is open daily from 10:00 AM to 10:00 PM, except on Sundays when it opens at 10:30 AM.
Where is El Pollo Loco located?
El Pollo Loco is located at 3740 La Sierra Ave, Riverside, CA 92505, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their fresh and authentic Mexican food at home.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
Can I order food from El Pollo Loco online?
Yes, you can order food online through their menu at https://order.elpolloloco.com/menu/la-sierra-ave-magnolia-ave or use the El Pollo Loco mobile app available in the App Store.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for your events and gatherings.
Is there free Wi-Fi available at El Pollo Loco in Riverside?
Yes, El Pollo Loco in Riverside provides free Wi-Fi for its customers.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for convenient pickup.
What other dining options are near El Pollo Loco?
Nearby dining options include WaBa Grill, an Asian fast food restaurant; Rainbow Donuts, a bakery with specialty donuts; Taiyo's Sushi and Poki, a Japanese restaurant; and Panda Express, a Chinese fast food restaurant.
What other services and stores are located near El Pollo Loco in Riverside?
Nearby you can find services such as Neural FX- Riverside for health and chiropractic care, The Cut Men's Barber Lounge for grooming, Irish Cleaners for dry cleaning and laundry, and retail options like 99 Cents Only Stores and Dollar Tree for convenience shopping.
How can I use nearby places to enhance my visit to El Pollo Loco?
You can plan to get a haircut at The Cut Men's Barber Lounge or a chiropractic session at Neural FX before enjoying a meal at El Pollo Loco. After dining, you might visit Rainbow Donuts for dessert or stop by 7-Eleven for convenience items.
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