Brand Certified
El Pollo Loco
3.9(564 reviews)
Certified by El Pollo Loco • Mar 15, 2026
Business Details
18661 Van Buren Blvd, Riverside, CA
92508, United States
Certified by El Pollo Loco • Mar 15, 2026
(951) 776-2039
Certified by El Pollo Loco • Mar 15, 2026
https://restaurants.elpolloloco.com/ca/riverside/18661-van-buren-blvd
Certified by El Pollo Loco • Mar 15, 2026
About
Certified by El Pollo Loco • Mar 15, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverside,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 15, 2026
Hours
Certified by El Pollo Loco • Mar 15, 2026
Reviews
3.9
564 reviews
5 stars
286
4 stars
103
3 stars
60
2 stars
37
1 star
78
- KMKevin McClintockMar 8, 20262.0More than once I have gone to Pollo Loco and they didn't have any chicken available. Today I went by at 6:15 and I was told that there was a 30 minute wait.
- ALAidan LunaFeb 28, 20261.0Ordered drive thru and they did not give me what I ordered. I had to go back inside, they were rude, and moved very slowly. An employee wanted to give me thigh meat in my quesadilla instead of breast just to speed it up. Poor, slow, careless and rude service
- RCRuth CatalanFeb 6, 20261.0El Pollo loco is not what it used to be at least this one. I order a double chicken tostada and it was so bad the chicken was cold when I said cold I mean refrigerator cold as well as the rice and beans. The tostada was half way fill and I pay $12.99 for it.
- RGrichard gutierrezJan 24, 20262.0Employees treat the customers as of they dont exist. Understaffed to have someone offering customer service at front counter. Solely relying on the kiosks to save money but customer service has dropped to non existent. I went to another store in riverside ca on Madison. Best customer service totally compared to chic fil a. The kiosks are killing customer service for sure.
- AGAhmed GhareebDec 18, 20251.0I went there they don’t have chicken anymore and the one who help it looks like she doesn’t want to work and talk in a bad way
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Riverside, CA?
El Pollo Loco in Riverside is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM.
Where is El Pollo Loco located in Riverside?
El Pollo Loco is located at 18661 Van Buren Blvd, Riverside, CA 92508, USA.
What type of cuisine and food does El Pollo Loco offer?
El Pollo Loco specializes in fresh, authentic Mexican food with a focus on fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic, along with handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer drive-through and free Wi-Fi services?
Yes, El Pollo Loco in Riverside provides a drive-through service and offers free Wi-Fi for customers.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
How can I order food from El Pollo Loco online?
You can order online through their website at https://order.elpolloloco.com/menu/el-pollo-loco-6180-riverside or via the El Pollo Loco mobile app available on the Apple App Store.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include Splash Express and Full Service Car Wash for vehicle cleaning and Dunkin' for coffee and donuts, offering convenient stops before or after your meal.
How can nearby automotive services complement my visit to El Pollo Loco?
You can visit nearby automotive services like Valvoline Instant Oil Change or Smog & Go for vehicle maintenance while enjoying a meal at El Pollo Loco in Riverside.
Are there other food options close to El Pollo Loco?
Yes, nearby food options include Mr. Taco, Lucky Pizza, and Dematteo's Woodcrest for pizza and Italian cuisine if you're looking for variety.
How can nearby storage facilities be useful for El Pollo Loco customers?
Nearby self-storage facilities such as SecurCare Self Storage and Orangecrest Self Storage provide convenient options for customers who may need storage solutions while visiting the area.
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