Dutch Bros Coffee

3.7
132 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
9604 Magnolia Ave, Riverside, CA
92503, United States

Hours

Reviews

3.7
132 reviews
5 stars
81
4 stars
6
3 stars
3
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, often exceeding 30 minutes, regardless of the time of day or number of cars in line.

Drink Quality

While some customers praised the drinks as delicious, others experienced inconsistencies and issues with their orders, such as incorrect flavors or excessive ice.

Customer Service

The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude behavior and unprofessionalism.

Mobile Ordering Issues

Customers expressed frustration with the mobile ordering system, noting that it often led to longer wait times than expected.

Location Design

The drive-thru layout was criticized for causing traffic issues and inefficiencies, leading to a poor customer experience.
  • BA
    Bea Anzures
    Nov 12, 2025
    1.0
    Never again! First time here and definitely the last. I ordered through the app, but when I showed up, they had no record of it—even after I showed the order number. The location is awful—one way in, one way out, and terrible parking. They use cones to block the exit making you drive down a one way ally! And who blasts Mexican Banda music at 7:30 a.m. like it’s a nightclub?
  • SC
    Steve Cornejo
    Nov 10, 2025
    1.0
    I have been ordering a Nitro Cold Brew for a year now and just found out you can buy the can. The can does not have a nitrous cartridge in it so you are not getting a fresh source of nitrogen to complete the “Nitro Cold brew Process”. This is very upsetting, Dutch Bros shouldn’t be advertising nitro cold brew. I also find no difference between the regular or nitro, but haven’t tasted them side by side.
  • OO
    obliviun
    Nov 9, 2025
    1.0
    They always take too long. And they dont know whose car came first to take their orders. Right now i had to stop them because they skipped me and it wasnt even busy. Theres 10 of them in there and cant make 10 drinks in under 15minutes. This is how my drink came out. I got a Hazelnut Truffle Mocha Cold Brew Blended. Its all watery and half of it is just bubbly. Doesnt taste like anything but water with a small hint of mocha. This is the drinks theyre serving to costumers.
  • KW
    k West
    Nov 6, 2025
    2.0
    I’m actually sitting in the drive-through at Riverside Dutch Brothers And i’m in the drive-through real time and there are two people supposed to help each person in the line. One person is working the left line the person that’s working the right line I guess decided she didn’t wanna help a black lady and walk back over to the first line and help 2 to 3 more people before I could put my order in. I thought that was egregious today and decided to make this review. I will never come here again mostly based on the service, but definitely based on the fact that I had to wait an extremely long time to get my order even though I had been in the drive-through before all three cars in front of me do better. My money is green just like everyone else’s.
  • JM
    J M
    Nov 6, 2025
    5.0
    I went here for my first time ever and ordered a golden eagle. Upon receiving my drink I was surprised to experience the most wonderful mouth sensation in my life. The taste was immaculate and unlike anything I have ever had before. I asked the cashier who made my drink and she said a girl named Fatima. Shoutout to Fatima who made me drink so good. She is very nice and made my drink very fast. They should give her a raise. She singlehandedly made me a customer for life at this establishment.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!