Dunkin'

4.0
707 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverside, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4922 La Sierra Ave, Riverside, CA
92505, United States

Hours

Reviews

4.0
707 reviews
5 stars
399
4 stars
126
3 stars
66
2 stars
38
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and slow response times.

Product Quality

There were mixed reviews on product quality, with some customers enjoying the coffee and donuts while others complained about stale items and incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the restrooms and overall store condition.

Speed of Service

Customers frequently mentioned long wait times, both in-store and at the drive-thru, affecting their overall experience.
  • DS
    Donalisa Santos
    4 days ago
    1.0
    Title They shut down the bathroom. Their Matcha green tea and donuts crappy taste. Bad customer service. We purchased 2 drinks and 2 donuts and they won’t even allow us to use the restroom. I had to find another restaurant near by to use the restroom. They are rude Hispanic guy working there. The matcha green tea was horrible not even sweet. Their donuts were dry. Not worth it. This is the Donkin Donut in La Sierra, Riverside Ca. I give them a 0 review.
  • IG
    Isabella G.
    6 days ago
    1.0
    Always so weird here I go through the drive thru and for one the speaker volume is terribly low and every worker has a weird aura the one that screams I don’t wanna be here n they will do the bare minimum to get u out the drive thru. I ordered a tea with steamed milk and I could just tell he wasn’t gonna do it I got a apprehensive n lousy “sure” when asked if he could steam the milk N low n behold I was correct and the sweetness level was sickeningly sweet yuck if I wanted a tea with plain ol milk I would’ve just made it at home. Weird experience every time here. Customer service is lacking and drink consistency.
  • RC
    Rebecca Carreon
    Jan 4, 2026
    1.0
    I seriously don’t know how this place is still in business. I waited in line for this mess for 45 mins. The people who work here seem undertrained and under staffed. Get it together.
  • HA
    Hector Avendano
    Dec 13, 2025
    1.0
    Service very poor they never call out your order
  • CM
    Carla Mendez
    Dec 5, 2025
    1.0
    Dunkin’ has the worst customer service when it comes to getting a refund. I ordered a dozen of donuts 3 weeks ago for pick up using mobile app. I didn’t get nothing because they were out of donuts. Call the number on app and email them and they just tell me someone will reach out it’s been 3 weeks.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Riverside, CA?

Dunkin' in Riverside, CA is open Monday through Friday from 4:00 AM to 10:00 PM, Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' provides both delivery and curbside pickup services.