Chipotle Mexican Grill

4.0
506 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Van Buren & Trautwein is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8956 Trautwein Rd, Riverside, CA
92508, United States

Hours

Reviews

4.0
506 reviews
5 stars
265
4 stars
113
3 stars
51
2 stars
27
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with cold food, undercooked meat, and poor ingredient quality, leading to dissatisfaction.

Customer Service

There were numerous complaints about rude and unprofessional staff, as well as poor handling of orders and promotions.

Portion Sizes

Several reviews indicated that portion sizes have decreased significantly, leading to disappointment among regular customers.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, both for in-person and online transactions.
  • RC
    Rosy Castro
    Dec 24, 2025
    5.0
    Friendly's
  • MS
    Marco De Santiago
    Dec 9, 2025
    2.0
    They're charging extra for salsa now. Watch your balance because they won't tell you that it's extra until you ask why there's an extra charge on your receipt.
  • RK
    Rakesh Kumar
    Oct 28, 2025
    1.0
    I placed my order through DoorDash and was supposed to do self pickup So she was packing the orders. The girl was working very slowly. Everyone was looking at her. She wasn't hurriedly waving her hands to show that she had so many orders. She was just passing the time. And when we all come over as a family, we often pick up and leave our orders, she still acts slow. We've seen her do it many times. So it would be better to either change it or ask him to deliver the order to the customer quickly.
  • LA
    Loris Allen
    Oct 21, 2025
    5.0
    My son recently passed away and I lost my appetite. My daughter took me to your restaurant and i actually ate and enjoyed the food. The food was a gift from my daughter's friend.
  • KS
    kunwar pratap singh
    Oct 21, 2025
    5.0
    I always feel great after eating at Chipotle. My family loves it including our kiddos. Good food, healthy, clean & great value for money. If you have kids, you must try their kids meal, my 2 boys are fans.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Van Buren & Trautwein serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 8956 Trautwein Rd, Riverside?

Chipotle Mexican Grill is open daily from 10:30 AM to 11:00 PM.