Chipotle Van Buren & Trautwein is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported issues with cold food, undercooked meat, and poor ingredient quality, leading to dissatisfaction.
Customer Service
There were numerous complaints about rude and unprofessional staff, as well as poor handling of orders and promotions.
Portion Sizes
Several reviews indicated that portion sizes have decreased significantly, leading to disappointment among regular customers.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, both for in-person and online transactions.
RC
Rosy Castro
Dec 24, 2025
5.0
Friendly's
MS
Marco De Santiago
Dec 9, 2025
2.0
They're charging extra for salsa now. Watch your balance because they won't tell you that it's extra until you ask why there's an extra charge on your receipt.
RK
Rakesh Kumar
Oct 28, 2025
1.0
I placed my order through DoorDash and was supposed to do self pickup So she was packing the orders. The girl was working very slowly. Everyone was looking at her. She wasn't hurriedly waving her hands to show that she had so many orders. She was just passing the time. And when we all come over as a family, we often pick up and leave our orders, she still acts slow. We've seen her do it many times. So it would be better to either change it or ask him to deliver the order to the customer quickly.
LA
Loris Allen
Oct 21, 2025
5.0
My son recently passed away and I lost my appetite. My daughter took me to your restaurant and i actually ate and enjoyed the food. The food was a gift from my daughter's friend.
KS
kunwar pratap singh
Oct 21, 2025
5.0
I always feel great after eating at Chipotle. My family loves it including our kiddos. Good food, healthy, clean & great value for money.
If you have kids, you must try their kids meal, my 2 boys are fans.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Van Buren & Trautwein serve?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 8956 Trautwein Rd, Riverside?
Chipotle Mexican Grill is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer delivery and pickup services?
Yes, this location provides both in-store pickup and delivery services.
How can I place an order online at this Chipotle location?
You can order online via the website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is the Chipotle at Van Buren & Trautwein welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill at this location?
You can call the main phone number at +1 951-697-6910 or email ca.2373.Trautwein@chipotle.com for inquiries.
What nearby places are close to Chipotle Van Buren & Trautwein that I can visit before or after dining?
Nearby places include Cold Stone Creamery for dessert, Starbucks for coffee, and Sunset Station Hotel & Casino for entertainment.
Are there any pet care services near the Chipotle at 8956 Trautwein Rd?
Yes, nearby pet services include VETCO Vaccination Clinic at PETCO, Petco Grooming, and Vetco Total Care Animal Hospital.
What other dining options are near Chipotle Mexican Grill at this location?
Nearby dining options include Papa John's Pizza, Coco's Bakery Restaurant, Panda Express, and Shindigs Country Kitchen Bar & Stage.
Is there convenient transportation or shopping near Chipotle at Van Buren & Trautwein for customers?
Yes, there is an AT&T Store for mobile needs, Albertsons for groceries, and several Wells Fargo ATMs nearby for banking convenience.