Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Riverside Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
949 reviews
5 stars
425
4 stars
173
3 stars
96
2 stars
55
1 star
200
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the location is understaffed, leading to long wait times and poor service.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling they were not getting value for their money.
Food Quality
There were mixed reviews on food quality, with some praising the taste while others reported issues like old or poorly prepared ingredients.
Customer Service
Feedback indicated that staff attitudes varied, with some customers experiencing friendly service while others encountered rudeness and lack of urgency.
- SPSocorro PhilippeNov 10, 20255.0They always load up my bowls when I go I like the other chipotles
- TBTiffany BrownOct 21, 20251.0There’s always multiple employees walking around the kitchen and only one employee helping the customers, and There is one employee checking customers out at the register. The line today specifically took 18 minutes. Maybe if there was more than one person
- SSSylvia sisiOct 1, 20255.0This is the 1st time I ate a delicious brown rice, not dry at all . The portions are better than other places I've tried and the meat is tender and delicious.
- SSSix SuitcasesSep 16, 20251.0They need to hire more staff. It is always very understaffed. Often there is one person working or maybe two at the container and register. This person is also checking online orders.
- KJKevin JacintoSep 5, 20251.01. Let's start off with the portions they gave the smallest scoop of meat ever, I asked for two scoops of rice and beans the second scoop was very small for each. 2. The counter was dirty a lot of the food was spilled over and they didn't even try to clean it not to mention some of the rice was a little bit crunchy and old. 3. The staff seemed so burdened by doing their job like everyone here is miserable they had an attitude. 4. The tables were dirty they don't even attempt to wipe them down not to mention the drink station area is also dirty and sticky. I do not recommend anyone coming here find another restaurant or another Chipotle the amount of money you pay for the portions is ridiculous you're basically paying 12 plus dollars for a burrito that's mostly rice.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Riverside Plaza located?
It is located at 3525 Riverside Plaza Dr, Riverside, CA 92506, next to Vons in the Riverside Plaza.
What are the operating hours for Chipotle Mexican Grill at Riverside Plaza?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Riverside Plaza offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Riverside Plaza food online?
Yes, you can order online via their website or the Chipotle app.
Does Chipotle Riverside Plaza use responsibly sourced ingredients?
Yes, they prioritize using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their Food with Integrity principles.
Is Chipotle Riverside Plaza LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby restaurant options are available besides Chipotle at Riverside Plaza?
Nearby restaurants include Ooka Japanese Restaurant, Epic Wings, Pick Up Stix, Blaze Pizza, Daphne's California Greek, Johnny's Burgers, Ono Hawaiian BBQ, Jersey Mike's Subs, and Cold Stone Creamery for dessert.
Are there nearby entertainment options close to Chipotle Riverside Plaza?
Yes, nearby entertainment includes Regal Riverside Plaza movie theater, Riverside AMC Movie Theatre, and Riverside Plaza - GameStop arcade and video game store.
Where can I find financial services near Chipotle Riverside Plaza?
Nearby financial services include Western Union money transfer, U.S. Bank ATM, and LibertyX Bitcoin ATM.
What contact options are available for Chipotle Riverside Plaza?
You can contact them by phone at +1 951-779-7962 or email at ca.0333.riverside@chipotle.com.