Chipotle Riverside Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported extremely slow service, often citing long wait times and understaffing as major issues.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and food preparation areas, contributing to a negative dining experience.
Portion Sizes
Numerous customers complained about small portion sizes and inconsistent serving practices, leading to dissatisfaction with value for money.
Staff Attitude
Feedback indicated that staff often appeared rude or disinterested, impacting overall customer service quality.
Food Quality
While some customers enjoyed the food, there were multiple reports of food safety concerns and inconsistent quality.
OD
Oni Disc
Nov 26, 2025
1.0
Extremely rude employee.
SP
Socorro Philippe
Nov 10, 2025
5.0
They always load up my bowls when I go I like the other chipotles
TB
Tiffany Brown
Oct 21, 2025
1.0
There’s always multiple employees walking around the kitchen and only one employee helping the customers, and There is one employee checking customers out at the register.
The line today specifically took 18 minutes. Maybe if there was more than one person
SS
Sylvia sisi
Oct 1, 2025
5.0
This is the 1st time I ate a delicious brown rice, not dry at all . The portions are better than other places I've tried and the meat is tender and delicious.
SS
Six Suitcases
Sep 16, 2025
1.0
They need to hire more staff. It is always very understaffed. Often there is one person working or maybe two at the container and register. This person is also checking online orders.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Riverside Plaza located?
It is located at 3525 Riverside Plaza Dr, Riverside, CA 92506, next to Vons in the Riverside Plaza.
What are the operating hours for Chipotle Mexican Grill at Riverside Plaza?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Riverside Plaza offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Riverside Plaza food online?
Yes, you can order online via their website or the Chipotle app.
Does Chipotle Riverside Plaza use responsibly sourced ingredients?
Yes, they prioritize using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their Food with Integrity principles.
Is Chipotle Riverside Plaza LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby restaurant options are available besides Chipotle at Riverside Plaza?
Nearby restaurants include Ooka Japanese Restaurant, Epic Wings, Pick Up Stix, Blaze Pizza, Daphne's California Greek, Johnny's Burgers, Ono Hawaiian BBQ, Jersey Mike's Subs, and Cold Stone Creamery for dessert.
Are there nearby entertainment options close to Chipotle Riverside Plaza?
Yes, nearby entertainment includes Regal Riverside Plaza movie theater, Riverside AMC Movie Theatre, and Riverside Plaza - GameStop arcade and video game store.
Where can I find financial services near Chipotle Riverside Plaza?
Nearby financial services include Western Union money transfer, U.S. Bank ATM, and LibertyX Bitcoin ATM.
What contact options are available for Chipotle Riverside Plaza?
You can contact them by phone at +1 951-779-7962 or email at ca.0333.riverside@chipotle.com.