Numerous customers reported extremely slow service, with long wait times to be seated and for food to arrive, often exceeding an hour.
Food Quality
Many reviews mentioned that the food was served cold, poorly prepared, or incorrect, leading to dissatisfaction with the overall dining experience.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, contributing to the slow service and lack of attention from servers.
Management Concerns
Customers expressed frustration with management's handling of service issues, including billing errors and lack of accountability for poor experiences.
AW
Anastasia Willis
4 days ago
1.0
horrible service every time workers act like it’s a chore to help you order is wrong majority of the time when picking up and to top it off, I asked for a side of mango and they gave me almost nothing in the cup. Literally maybe like four dots in the cup.
MC
Mario c
Jan 4, 2026
1.0
Came on a Saturday after the football game so i wouldn’t have to wait as long to get seated. I walk in and it’s pretty empty, cool, they still say it’s a 25 min wait to get seated. HOW!? The place was about 25 percent full. Every time i want to give BWW another chance I get reminded why I don’t go here. Be prepared to wait 45-60 minutes minimum (on a slow night) to get your food from the time you check in to the time you get your food. Our server Brooklyn was super nice and awesome. I think it’s a staffing issue. Sadly I will not be coming back anytime soon until something changes
CN
Chris N
Dec 28, 2025
1.0
I ordered deep-fried pickles for takeout. I waited since 8:15 when i placed my order online it said they would be ready at 8:30. I received them around 8:50, and they were cold. The sticker on the bag said 8:10, and I had ordered them at 7:58. I felt like a waste of money and time. Compared to other buffalo wild wings locations this one felt very unorganized and mismanaged……
NK
Nik Keen
Dec 26, 2025
1.0
Literally writing this review as I wait more than an hour for my take-out. My order was 20 wings and onion rings totalling to 27.99. Extremely simple order, and so far it's taken more than an hour and a half to prepare. By the time I get my food, it'll most likely be cold and stale. Never get me a gift card for this place again please.
Edit: Yup. Food was cold, stale and chewy. And they forgot my veggie sticks. The task could not have been easier, and they still failed. Embarrassing.
AB
Ali B
Dec 20, 2025
1.0
This was one of the worst dining experiences I’ve had. It took over 30 minutes just to get our food, and when it finally arrived, the boneless wings were served bone-in, forcing us to wait even longer for a correction. The fries we ordered never arrived at all, even after reminding our server multiple times. We finished our meals and still never received them.
To make matters worse, the bill was a complete mess. We were overcharged by $50, and I was incorrectly charged for a birthday reward that should not have been applied. Both errors had to be pointed out and corrected by us, which is unacceptable.
The food itself was just as bad—dry, poorly prepared, and not worth the wait. Between the incompetent service, billing mistakes, and low-quality food, this place completely failed. Extremely disappointing. I will never be coming back
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Riverside serve?
Buffalo Wild Wings in Riverside serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, and on Thursday and Friday from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings open on weekends, and what are its hours?
Yes, on Saturdays Buffalo Wild Wings is open from 11:00 AM to 2:00 AM, and on Sundays from 9:30 AM to 12:00 AM.
Where is Buffalo Wild Wings located in Riverside?
Buffalo Wild Wings is located at 3775 Tyler Street, Riverside, CA 92503, United States.
How can I contact Buffalo Wild Wings in Riverside?
You can reach Buffalo Wild Wings at +1 951-351-2463 for any inquiries or reservations.
What type of dining experience can I expect at Buffalo Wild Wings?
Buffalo Wild Wings is a sports bar and restaurant known for its chicken wings and takeout options, providing a casual dining and entertainment atmosphere.
Are there any movie theaters near Buffalo Wild Wings where I can catch a film before or after dining?
Yes, the AMC Tyler Galleria 16 and 4MC IMAX Theater are nearby cinemas where you can enjoy a movie before or after visiting Buffalo Wild Wings.
What nearby retail stores are close to Buffalo Wild Wings in Riverside?
Nearby retail stores include Aéropostale, Old Navy Outlet, Forever 21, Carter's, and ZAGG Tyler Galleria for shopping before or after your meal.
Can I find other dining options close to Buffalo Wild Wings?
Yes, nearby dining options include Silverlake Ramen, Stagecoach Country Roadhouse, MidiCi The Neapolitan Pizza, and Ay Mi Pa Mexican Restaurant.
Are there entertainment or recreational activities nearby Buffalo Wild Wings?
Yes, you can enjoy activities such as pottery painting at Color Me Mine or arcade and miniature golf at GLO Mini Golf | Arcade | Virtual Reality, both close to Buffalo Wild Wings.