Buffalo Wild Wings

3.4
2204 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3775 Tyler Street, Riverside, CA
92503, United States

Hours

Reviews

3.4
2,204 reviews
5 stars
890
4 stars
351
3 stars
228
2 stars
136
1 star
599

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted extremely slow service, with long wait times to be seated, for drinks, and for food, often despite the restaurant being nearly empty.

Staffing Problems

Many customers noted that the location appears understaffed, leading to poor service and long wait times.

Food Quality

Several reviews mentioned that the food was often cold, overcooked, or not prepared as ordered, contributing to a disappointing dining experience.

Management Concerns

Customers expressed frustration with management's apparent lack of oversight and responsiveness to service issues, indicating a need for better training and staffing.

Customer Experience

Overall, many patrons reported feeling neglected and dissatisfied with their experiences, leading to a general recommendation to avoid this location.
  • GG
    Gutierrez
    1 day ago
    1.0
    Crazy slow service in an empty restaurant. My waiter, Alyssa, was on her phone the whole time. I assumed that maybe the check was taking so long because this place was like Denny's and u had to bring the receipt to the front to pay. Also, I know she was on her phone, because while I waited at the host stand, every time I glanced to the side I'd see her in the small waitstaff room. I asked the front if we could get the check, and she said she'd grab our waiter to do it....Our waiter did indeed get up, only to take the food orders at the single other table on our half of the floor… which was a party of like 10 that sat down after we already finished our food. And I know she was taking their food orders because I also watched her take their drink orders 😭😭 After 10 minutes of waiting, again, I went to the front stand to ask if we could just get our check bc i wanted go home, man 😭 In total, it took two hours to leave when all we ordered was two entrees that we finished within 20 minutes. Other waiter was super super sweet but she seemed to be in charge of the opposite side of the room. This food was so expensive, and for what💀 Music was also super loud so it was difficult to sit and chat while waiting. It was playing terrible, terrible, country music.
  • GV
    Gregory Vidler
    Nov 17, 2025
    1.0
    The two of us sat down and after a fairly long wait, the server took our order. Twenty minutes later, she brought just one of the orders and told us that they were out of the cheese steak my friend had ordered. When I asked why she didn’t say something before bringing out my food, she just apologized and asked if my friend wanted something different. He ordered a chicken sandwich and the server said it would be “on the house.” Now keep in mind that the food she did bring was not fresh - cold fries and some warm wings. Thirty minutes later she finally brings my friend’s order. When she brings the check, the sandwich was not actually on the house. What she meant — and this truth — is that the item my friend ordered and which they didn’t have would be taken off the check. Never again! And I’m only sorry that I couldn’t give a no-star rating!
  • TS
    TK Ski
    Nov 10, 2025
    1.0
    Spent two hours here, I’m okay if things are busy,but there’s a point where things are a little unacceptable. I asked for water twice, didnt get it either times. I asked for silver ware. Never got that either, I ate with the sticks that come with the burgers. Server was late to coming over and over or just never came. Check took forever. This is is my first review I’ve ever done. Either I’m getting old or this was just a terrible experience. I ate with a stick. I’m going with terrible experience. November 9th, 2025. Came at 9:18 barely paying check and leaving at 11:30. Waste of money coming here. We said no mustard in the burger as my partner is allergic. Now she’s leaving with hives. And I’m footing a bill I shouldn’t have paid. Don’t waste your time and money here. There’s better locations
  • YT
    Yessenia Teposte
    Nov 5, 2025
    1.0
    Let me start this off by I don’t complain about my food ever butttt bruhhh The service was good the server checked up on us a bit im sure it’s because things started of bad. First the water was gross it tasted like if it had dirt or mildew. I spoke to the manager and he said customer had complained in the morning as well he said it tasted like a school fountain and me in my husband disagree but stilllll im just likeeeee sooo they still continuing serving it is crazy!!! Then we ordered lemon pepper wings there was lemonade pepper 2/15 wings with seasoning on it when we asked the waiter she took the plate we had already ate from and took it back to the kitchen and said they would retoss them idk how sanitary that was butttt any whooo We ordered pink lemonade since the water was definitely a no go and it Taste funky as well we pretty sure because the ice is made of the same water . Now im having a stomach ache and my husband threw up when we got home.
  • JS
    Joh Sanchez
    Oct 29, 2025
    1.0
    Don’t waste your time and money. Every single time I come to this location, the same issue occurs — an almost empty restaurant with a waiting time of 15–25 minutes. I can understand delays when the place is busy, but not when it’s only about 30% full. After finally being seated, it takes another 15 minutes just to get drinks, regardless of what’s ordered. I visited on 10/29/25 and have attached a photo of my arrival time, the time I started writing this review, and my receipt showing when I paid. It’s absolutely unreasonable how much time has to pass just to get a meal here. Now, regarding the food — even the water had a strange, almost bleach-like taste, and the wings had the same unpleasant aftertaste (this isn’t the first time this has happened). The fries were fresh and crispy. And the lemonade was alright. After today’s experience, I can confidently say this was my last visit.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Riverside serve?

Buffalo Wild Wings in Riverside serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, and on Thursday and Friday from 11:00 AM to 2:00 AM.