Arby's

4.3
1482 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10160 Hole Ave, Riverside, CA
92503, United States

Hours

Reviews

4.3
1,482 reviews
5 stars
837
4 stars
375
3 stars
159
2 stars
51
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, highlighting specific employees who provided exceptional experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with cold or poorly prepared items.

Pricing Concerns

Several reviews mentioned high prices and perceived lack of value for money, with some customers feeling that portion sizes have decreased.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned occasional issues with dirty tables.

Drive-Thru Experience

The drive-thru service received both praise for speed and efficiency, as well as criticism for long waits and order inaccuracies.
  • RM
    Richard Moreno
    Jan 4, 2026
    1.0
    Came to eat at this location because they normally have really good food. But today when we got there the lobby was closed at 3:30 pm so we decided to drive thru it and eat in the car. But then they also were not accepting online or app orders. So we went to the drive thru window to ask them to at least honor the deal prices and they said they could not. So if you guys don't want customers or sales for the day , just close. Horrible service.
  • KR
    Kathy Ready
    Dec 29, 2025
    2.0
    Worst service ever tonight. Went through drive-thru 7:54 pm. Clerk would not give receipt. Asked for a double beef and cheddar, got no cheese. Asked for two cups of melted cheese for fries, received one. Fry containers supposed to be large, both were half full. Drinks were supposed to be large, they were medium. Server was not concentrating on her job. Had us pull up to wait on food, near the door and nobody was behind us, or even ordering. She came out to hand us our food and as soon as she released the bag she was gone. They weren't busy. There was like 2 or 3 people inside. Scrappy service. Won't be back.
  • AW
    A W
    Nov 29, 2025
    5.0
    Usually, it isn’t too busy, the food is delicious, and the employees are friendly. I recommend the classic beef and cheddar sandwich, and you get more discount opportunities if you download the app (you’ll have to order and pay ahead of time, though).
  • LT
    lanier turner
    Nov 11, 2025
    4.0
    Great customer service 👏 welcome me as soon as I walked
  • UU
    Upearlywithshirley
    Oct 25, 2025
    2.0
    Ordered the 9 piece steak nuggets burnt looks nothing like the picture advertised they weren’t even edible