Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Riverbank. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.6
381 reviews
5 stars
177
4 stars
63
3 stars
36
2 stars
27
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times for orders, often exceeding the estimated time, and issues with order accuracy.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked, overcooked, or improperly seasoned items.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and restrooms.
- TWtara w2 days ago1.0So I’ve ordered from this location many times, and every time they over pack the boxes, and my ranch is tipped over, but this time I was missing things too, so I decided to write a review for management to get this location running better hopefully. Ordered to go and was missing one of my large order of carrots, and a 6 piece order of chicken wings. My large ranch was tilted on its side and leaked in the to go bag, so I lost most of it when I got home and they squeezed my 20 piece chicken wings in one box that the box actually melted. I ended up throwing it away because it had a plastic flavor. I tried calling the store, but it kept ringing and no one answered. Management needs to consider getting paper boxes instead of plastic to serve their fried food, also they need to talk to their employees about no more than 10 wings per box. They also need to discuss with the employees to check that everything the customer ordered is in the bag along with placing the ranch/dips properly in the bag so they don’t spill. Completely wasted almost $50 very disappointed.
- RRRobertoNov 26, 20255.0Good service, quality wings. They messed up my first order but quickly replaced it no questions asked. And yes the replacement was really fast.
- MBMichael BityukovOct 24, 20251.0This Wingstop went downhill big time. Used to be my favorite Wingstop, but I don’t think I’ll ever come back again. I would say they have a 25% chance of being good. It seems like almost every time I get it it’s either bland, soggy, chewy, or off tasting. Also found hair in food. Such a great waste of money for disappointing wings. Sucks because they can be great, but I’m not paying their prices to take that chance.
- APAlondra PeñaOct 11, 20251.0Honestly this is the first time I ever have to experience this. Recently i ordered this online, I don’t know if I received my order like this because it was late or the employees in general hate their job, my fries were uncooked, you can tell from the middle they are still cold, and my tenders were supposed to be lemon pepper, what is the yellow fluid? I don’t know I would like to know as well, the tenders were burnt
- MWmax wJul 25, 20251.0I ordered food last night horrible experience. Food not seasoned fries soggy and the staff was rude the shift manger jordon has horrible costumer service
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Riverbank?
Wingstop Riverbank is open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Wingstop Riverbank offer delivery and pickup services?
Yes, Wingstop Riverbank offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of chicken dishes are available at Wingstop Riverbank?
You can order classic or boneless wings, tenders, and enjoy over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Riverbank have a drive-through option?
No, Wingstop Riverbank does not have a drive-through; it is closed for drive-through services every day of the week.
What payment methods are accepted at Wingstop Riverbank?
They accept American Express, Discover, Mastercard, and Visa for payment.
Can I order Wingstop Riverbank online through an app?
Yes, you can order through the Wingstop app available on both iOS and Android platforms or via their website menu page.
What are some popular places near Wingstop Riverbank where I can continue my outing?
Nearby you can visit La Parrilla Mexican Restaurant and Bar for Latin American cuisine, Jamba for smoothies and health foods, or Cold Stone Creamery for dessert.
Are there fitness options close to Wingstop Riverbank?
Yes, HOTWORX, a yoga, gym, and pilates studio, is located nearby if you want to work out before or after your meal.
Where can I shop for clothing and beauty services near Wingstop Riverbank?
Envy Fine Clothing Riverbank offers women's and shoe clothing nearby, and Queen Bee Nails & Spa provides nail and spa services close to Wingstop.
Are there other dining options near Wingstop Riverbank?
Yes, nearby dining includes El Pollo Loco for Mexican chicken dishes, Five Guys for burgers, and Panda Express for Chinese fast food.