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Wingstop

3.6
(383 reviews)

Business Details

(209) 869-8646
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Riverbank. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2251 Claribel Rd Ste B, Riverbank, CA
95367, United States

Hours

Reviews

3.6
383 reviews
5 stars
177
4 stars
63
3 stars
36
2 stars
28
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail.

Wait Times

Customers consistently report long wait times, often exceeding the estimated pickup times.

Food Quality

Mixed reviews on food quality, with many noting issues like undercooked or overcooked items, and inconsistent seasoning.

Customer Service

Service quality varies; some staff are praised for their helpfulness, while others are criticized for rudeness and poor management.

Cleanliness

Reports of unsanitary conditions in the restaurant, including dirty floors and restrooms.
  • WV
    Witch Artistry by Vera
    Feb 21, 2026
    1.0
    I just want to say that I love Wingstop, but if you are looking to order online and have it delivered, then don't. I'd advise you to go in and order. I've ordered from this branch many times and every single time they have left a lot of my order behind. I have gone in and ordered as well, and find that they forget some items too. At least inside you can check while you are there and let them know that they missed something. This time they forgot the Large Bleu cheeses dressing, large FF, large carrots and large celery from my 40 pc group order. The food is already expensive to be letting this slide all the time. This branch needs to do a bit better on pre-checking the order once completed, especially if it's a delivery order.
  • RM
    Rocko The Murder
    Feb 18, 2026
    2.0
    Waited like 3 hours for a lousy chicken sandwich with 2 bottom buns
  • EE
    elvirasi19
    Jan 24, 2026
    1.0
    Ordered the meal for two ahead online, had 30 minute lunch break, get there they tell me 15-20 minutes. No big deal I didn't mind eating on the way back to work, came back in 15 minutes later, they tell me they are so sorry they had my name mixed up and it would be 20-30minutes. I explain I'm on my lunch from work I won't be able to wait, he says ok nothing else. I noticed in my bank said processing so I assumed because I got no food the charge would not be made. Wrong. Two days later it was charged. Went in I said hey I didn't know this would be charged I didn't get my food, explained the situation. They said well you should have spoke up right then and there, we can't help you anymore. I said I would like a refund or the meal I didn't get. Nope. We can't help you with either. I said I would like to speak with a manager. He says I am a manager (shift leader) I said ok I need the manager above you. He says she will be in tomorrow I ask her name he said he can't give it out for safety reasons. Seriously? Do better Wingstop. You've lost all business in my household for sure.
  • TW
    tara w
    Jan 10, 2026
    1.0
    So I’ve ordered from this location many times, and every time they over pack the boxes, and my ranch is tipped over, but this time I was missing things too, so I decided to write a review for management to get this location running better hopefully. Ordered to go and was missing one of my large order of carrots, and a 6 piece order of chicken wings. My large ranch was tilted on its side and leaked in the to go bag, so I lost most of it when I got home and they squeezed my 20 piece chicken wings in one box that the box actually melted. I ended up throwing it away because it had a plastic flavor. I tried calling the store, but it kept ringing and no one answered. Management needs to consider getting paper boxes instead of plastic to serve their fried food, also they need to talk to their employees about no more than 10 wings per box. They also need to discuss with the employees to check that everything the customer ordered is in the bag along with placing the ranch/dips properly in the bag so they don’t spill. Completely wasted almost $50 very disappointed.
  • RR
    Roberto
    Nov 26, 2025
    5.0
    Good service, quality wings. They messed up my first order but quickly replaced it no questions asked. And yes the replacement was really fast.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified March 01, 2026Yext Knowledge Graph
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