Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2199 Claribel Rd. in Riverbank is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers enjoyed the freshness and taste of the burgers and fries, there were several complaints about soggy buns, burnt fries, and inconsistent flavor.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and efficient, while others reported rude behavior and poor handling of complaints.
Pricing
Many customers found the prices to be high for the quality of food received, with several comments indicating that the cost did not justify the experience.
Cleanliness
The cleanliness of the dining area was frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders being received, leading to dissatisfaction among customers.
FF
Flavors_of_Modesto_Edd_&_Rizzo
4 days ago
5.0
Best burger chain ⛓️ hands down. Top shelf burgers and even better fries. You won't leave those place hungry.
SM
Scot Meeker
Jan 29, 2026
5.0
This was the first time I’ve done a pick up order. It wasn’t busy and I had to wait a little longer that what the app said. Other than that it was all good.
MB
Mario Barajas
Jan 20, 2026
4.0
You can taste the freshness. The burger I got lacked a tad a bit flavor, probably needed a little bit more seasoning. I still prefer In-N-Out Burger.
KR
Kassandra Ramos
Dec 10, 2025
1.0
My family and I ate at Five guys on Friday 12/5. When my husband called to put in the order the employee where playing on the phone. Answering saying "Hello papi". We drive from Oakdale to get our food and drove home to eat. When we got home we started eating my son found hair in the fries and I found hair inside my cheeseburgers. I immediately called Five Guys and told them what happened. I told them I wanted my money back. They wanted me to drive back to do a refund I said no I wasn't coming back after I already drove back to Oakdale. They told me I could come back the next day with my receipt. When my husband went back the next day he asked to speak to a manger he was there for a refund. The employee told her manager he wanted to speak to her and she wouldn't go up to the register saying he didnt need to speak to her and what did he want like he couldnt hear her!! The girl stood there not knowing what to say my husband held up his receipt and she said he wants a refund. She was another manager than the night before so she tried to gave him a hard time telling him she couldn't give him a refund because he waiting to come back. We have been coming to the Riverbank location since it opened but we won't be coming back to this location.
KG
Karsten Gerdes
Dec 9, 2025
1.0
My burger was not so great. The bun was completely soggy as if it were soaked in water before they assembled it. This ruined the entire texture of the burger. Both of my friends said the same thing about theirs. I will not be coming here again.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Riverbank accept reservations?
No, Five Guys at 2199 Claribel Rd. in Riverbank does not accept reservations.
What are the operating hours for Five Guys Riverbank?
Five Guys in Riverbank is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Riverbank?
Yes, Five Guys Riverbank offers delivery every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-riverbank/menu.
Does Five Guys Riverbank offer in-store pickup?
Yes, this location offers in-store pickup for your convenience.
What are some popular menu items at Five Guys Riverbank?
Popular items include hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese.
Does Five Guys Riverbank provide gluten-free options?
Five Guys offers sandwiches without buns through wraps or bowls; however, some items like buns and hot dogs (in Canada) contain gluten. Cross-contamination is possible, so please review their allergen information before ordering.
Is there seating available at Five Guys Riverbank?
Yes, Five Guys provides both indoor seating and outdoor seating options.
Are there nearby dining options if I want to explore after visiting Five Guys Riverbank?
You can visit nearby Chipotle Mexican Grill or Panda Express for more fast-casual options, or try Crumbl Cookies and Cold Stone Creamery for desserts located close to Five Guys.
What nearby stores or services can I visit around Five Guys Riverbank?
Nearby you can find the AT&T Store for mobile phones, Queen Bee Nails & Spa for beauty services, and Wells Fargo ATM for banking needs.
Are there family-friendly amenities at Five Guys Riverbank?
Yes, the restaurant welcomes children and has high chairs available for younger guests.
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