Food Quality
While many customers praised the pizza for its delicious taste and fresh ingredients, there were several complaints about inconsistent quality, including undercooked or burnt pizzas.
Customer Service
Customer service experiences varied widely; some reviews highlighted friendly and attentive staff, while others reported rude interactions and poor handling of complaints.
Cleanliness
Several reviews noted concerns about cleanliness, particularly regarding food handling practices and the overall cleanliness of the restaurant.
Atmosphere
The restaurant's atmosphere was generally described as welcoming and family-friendly, with a cozy environment, although some found it noisy due to children.
Management Issues
There were multiple mentions of dissatisfaction with management, particularly regarding responsiveness to customer feedback and staff behavior.