Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service are mixed; while some report friendly and efficient staff, others mention slow service and order inaccuracies.
Food Consistency
Many customers express dissatisfaction with the quality of food, particularly the fries, which are often described as undercooked or cold.
Cleanliness
The cleanliness of the restaurant is a concern for some, with reports of dirty bathrooms and unmaintained dining areas.
Pricing
Customers frequently comment on rising prices, with some feeling that the cost does not match the quality of food received.
Atmosphere
The atmosphere is generally described as friendly and welcoming, though some find it noisy and chaotic, especially during busy times.
ML
Mrs Love
Nov 9, 2025
3.0
The drive thru was a 20 minute wait. Seriously, what is going on in there to have this kind of backup? Don't go to this one unless you have a bunch of time to kill.
BS
Boom Clap Clean- House Cleaning Services
Nov 2, 2025
2.0
It’s honestly disappointing to see how little attention to detail the employees have. My order clearly said no cheese, yet it still came covered in cheese. This isn’t a complicated request, it just shows that staff are either not properly trained or simply too lazy to read orders carefully. If basic accuracy can’t be guaranteed, it says a lot about the management and overall standards here.
RG
Rosalio Garcia
Oct 22, 2025
1.0
They gave me small fries in a large container second time they've done this first time it was dripping with grease got on my seat, bag was soaked, Jaime took care of it gavee me another meal but the fries were half way again.
ST
summer tanner
Oct 11, 2025
2.0
Why do your fries always suck? It's like your employees pull them out 60 seconds too soon. They are always undercooked and mushy. Gave you a 4 for service because most of your employees are really friendly. Please cook the fries longer.
SR
STR (Sactown reviews)
Sep 11, 2025
5.0
Was driving by and seen this! The america flag at half stuff. Stopped in food was hot fresh and handed to me within two or three minutes. Also the service was great!
Guess they remembered it was 9/11
Went by three other McDonald's and passed two schools and all of them had their flags at full stuff.