Pizza Factory

4.1
678 reviews

About

Pizza Restaurant

Location

Pizza Factory
1601 Triangle Drive, Ridgecrest, CA
93555, United States

Hours

Reviews

4.1
678 reviews
5 stars
351
4 stars
176
3 stars
84
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza and salad bar, with some praising the freshness and variety, while others noted inconsistencies in quality and some disappointing items.

Pricing

Many reviews mentioned that the prices are considered high, with several customers expressing dissatisfaction over the cost relative to the quality of food.

Service

The staff received mixed reviews; while some customers praised their friendliness and helpfulness, others reported poor service and issues with order accuracy.

Atmosphere

The restaurant's atmosphere was noted positively by some, but several customers complained about unpleasant odors and cleanliness issues.
  • BP
    Bob Palaikis
    3 days ago
    5.0
    So last month I ordered a Hawaiian pizza delivery. It wasn't very good. I called and spoke to manager who was apologetic and gave me a credit for it. This month I called again for pick up, ordered 2 pizzas, a combination and a chicken Alfredo. Got a chance to visit , see the atmosphere and view beer selection. Pizza was ready, took it home and let me tell you, they absolutely outdid themselves...both pizzas were exceptionally outstanding, delicious, well made. I was very impressed. This absolutely WILL be my choice for pizzas from now on. Even with the elevated price, still worth the taste! I'm new in Ridgecrest, glad my first local pizza experience was Pizza Factory. Thanks guys for honoring the credit and making it all way beyond satisfactory. Yummy 😋
  • LB
    Loretta Boyd
    3 days ago
    1.0
    We tried this place when we were in town last time. The food was mediocre at best, but the place itself stinks like sewage or something. They need to get that fixed because it completely ruins the appetite.
  • CP
    Christian Patin
    Dec 27, 2025
    3.0
    A shame, because staff is awesome and food is good. But the games are financially predatory on Children. We've come here for a decade. Now they have new games that my children tried to play. But the games take 2 coins, and each coin costs $1! So every turn is two dollars. My children each got a dollar to play. And of course, since it requires two, they got stiffed unless I payed another dollar per kid. Do you guys really need $2 per play on games that have .25 cent prizes? We'll just go back to the other pizza place with games
  • KK
    Karolynm3
    Dec 14, 2025
    2.0
    Pizza was heavy on the toppings which was good to see, other pizza places are light with their toppings, at best. We ordered cinnamon bread sticks which was Awful. It looked like a pizza but it was like rubber, had little cinnamon, heavy on butter, and very greasy. There is little cup of icing, only 1/8 of cup was full. It was like eating cardboard. We tossed it in the trash. Last but not least it was kinda expensive, $65.00. I won't return, it wasn't that good.
  • JS
    Justis Smith
    Dec 3, 2025
    5.0
    Ngl i hated this place a long time ago.. and only came cuz my kids wamted to try it.. and i gotta say i was blown away. Food was amazing amd done pretty quick, staff was nice and most importantly they used REAL CHEESE. Kids loved it, me and the wife loved it. We'll definately be back