Chipotle Ridgecrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Food quality is inconsistent, with reports of undercooked rice, burnt quesadillas, and missing ingredients.
Customer Service
Customer service experiences vary widely, with some staff being friendly while others are reported as rude and unprofessional.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, often feeling they received less food than expected for the price.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others reported unsanitary conditions and issues with food preparation.
Pricing
Customers frequently commented on high prices, feeling that the cost does not match the quality or quantity of food received.
AM
Alicia Meza
Nov 2, 2025
2.0
Worst chipotle location I have been to. Ordered my family food about 30 minutes ago on 11/2/25 at around 6:30pm. Quesadilla was skimpy and sooo burnt, no cheese in my burrito i got, taco was stale and hard.
MK
Mln K
Oct 14, 2025
4.0
Everything was ok. Big food portions. Could not eat everything at once.
Delicious!
DJ
djuna johnson
Oct 11, 2025
5.0
A very good experience with dinner will return very satisfied
ZC
Zac Cruz
Oct 1, 2025
2.0
The manager was rude and unprofessional. I ordered my food and asked her for a side of hot salsa, which I do regularly at multiple locations and have never had an issue. But the manager took issue with it and said you need to be charged for a side of hot salsa. I then asked her why since I normally get one and she began raising her voice and said “fine SIR I’ll give you only one side salsa, what do you want”, then afterwards her and the cashier proceeded to look me up and down and then laughed at me and said “you have issues”.
MM
Marilyn
Sep 22, 2025
1.0
After looking at the reviews I’m also regretting coming here
Giving a one star for customer service. Placed my order for pickup drive thru as I am currently sick and could not go inside. I opened my bag to make sure everything was in there, I asked for all toppings to be put on the side and they were not. I told the worker at the window I was missing said items and she said it was in the bowl.. I told her it’s fine because I didnt want to go through the hassle of having her remake the order. I told her I was missing my tortillas as well and very rudely told me to go inside if I want the tortillas. Ended up just driving away. Company should reevaluate who they hire, problems with the food is one thing (that can be fixed!) rude workers makes us want to never return.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Ridgecrest?
Chipotle Mexican Grill in Ridgecrest is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Ridgecrest?
It is located at 820 S China Lake Blvd, Suite 210, Ridgecrest, CA 93555, USA.
How can I place an order online at Chipotle Mexican Grill Ridgecrest?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What type of food does Chipotle Ridgecrest serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
Does Chipotle Ridgecrest offer any rewards program or exclusive offers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Ridgecrest?
You can call them at +1 760-301-5136 or email at CA.3666.Ridgecrest@chipotle.com.
Are there any places nearby where I can get frozen treats after dining at Chipotle Ridgecrest?
Yes, Frosty Peaks Frozen Treats is nearby and offers frozen yogurt, desserts, and smoothies that are great for a sweet treat after your meal.
What other dining options are available near Chipotle Ridgecrest?
Nearby dining options include Jersey Mike's for sandwiches, The Habit Burger Grill for burgers, Starbucks for coffee and smoothies, and Ale's Crab House for seafood.
Is there a place to relax or get a massage near Chipotle Ridgecrest?
China Lake Massage is close by and provides massage therapy services for relaxation after your visit to Chipotle.
Where can I go for entertainment or activities near Chipotle Ridgecrest?
Sierra Lanes Bowling Center is nearby offering bowling and recreational activities that you might enjoy before or after dining at Chipotle.