Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,599 reviews
5 stars
689
4 stars
396
3 stars
298
2 stars
78
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold, stale, or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
The restaurant's cleanliness was frequently mentioned, with some customers noting dirty tables and unsanitary conditions.
Staff Performance
Staff comprehension and efficiency were criticized, with reports of slow service and mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting specific menu items and friendly staff.
- YVYani VillelaOct 5, 20251.0Cabellos en la comidaaa que asco
- SWShaun WoernerfSep 28, 20255.0The specials were unique and creative.
- SHSide 2 Side (Tambourine Healer)Sep 24, 20253.0I had coffee eith my father
- THTanya HamlettAug 20, 20255.0Good place nice customer service.
- ENE NSAug 18, 20251.0I clearly stated that I want a sour cream and chive potato. Come to find out that they give me a bacon and cheese potato. I’m not gonna drive all the way back there for four dollars, but I’m pissed I’m not getting my money back. To add insult to injury I don’t eat bacon or anything that it touches so it’s basically ending up in the garbage.
Frequently Asked Questions About Wendy's
Is Richmond Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (510) 236-7649.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richmond Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 12201 San Pablo Avenue, Richmond?
This Wendy's location is open from 6:30 AM to 1:00 AM every day of the week.
Does the Richmond Wendy's offer drive-thru service?
Yes, the Richmond Wendy's has a drive-thru open daily from 6:30 AM to 1:00 AM.
Is breakfast served at the Richmond Wendy's?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout in Richmond?
Yes, this Wendy's location offers delivery and takeout services. You can order through their app or at order.wendys.com.
What payment methods does Wendy's Richmond accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found online at Wendy's menu website, in their mobile app, and in-restaurant upon request.
How can I provide feedback or contact the Wendy's at this location?
You can contact Wendy's customer care via their contact page, live chat, or call (510) 236-7649 for the Richmond location. There is also a customer satisfaction survey available online.
Are there any nearby restaurants around Wendy's on San Pablo Avenue?
Yes, nearby restaurants include Brazilian Coffee House & Restaurant, Tempero Goiano, Euroasia Restaurant, Dumpling House Mongolian Cuisine, and Raizes do brasil - Brazilian Restaurant.
Are there any nearby beauty or grooming salons near Wendy's Richmond?
Yes, there are several nearby beauty salons including Katie Brows, A-1 Nails, Magic's Juan's Barber Shop, Tommy Cuts, and Your Search Is Over Barber Shop.
What nearby places can help with vehicle needs when visiting Wendy's Richmond?
Nearby automotive services include AAMCO Transmissions & Total Car Care and Gul Auto Care, which provide transmission repair, brake service, and tire repairs.