Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,612 reviews
5 stars
695
4 stars
399
3 stars
299
2 stars
79
1 star
140
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at times.
- HBHoney Girl Black-Kaleleiki1 day ago5.0Luv the Dave's triple. Can't beat it a where else
- ASA SDec 18, 20251.0I ate here and 2 hours later I am puking it all up. Whatever they served me was not good clean food. I went here for food--not food poisoning.
- ABAngela BarkerDec 17, 20255.0Staff was helpful and very pleasant helping us to redeem frosty coupons, restroom access, etc. One of the better fast food restaurant experiences I've had in awhile
- AAAna AraujoDec 6, 20251.0French fries were cold don’t come to this Wendy’s
- YVYani VillelaOct 5, 20251.0Cabellos en la comidaaa que asco
Frequently Asked Questions About Wendy's
Is Richmond Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 12201 San Pablo Avenue, Richmond?
This Wendy's location is open from 6:30 AM to 1:00 AM every day of the week.
Does the Richmond Wendy's offer drive-thru service?
Yes, the Richmond Wendy's has a drive-thru open daily from 6:30 AM to 1:00 AM.
Is breakfast served at the Richmond Wendy's?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout in Richmond?
Yes, this Wendy's location offers delivery and takeout services. You can order through their app or at order.wendys.com.
What payment methods does Wendy's Richmond accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found online at Wendy's menu website, in their mobile app, and in-restaurant upon request.
How can I provide feedback or contact the Wendy's at this location?
You can contact Wendy's customer care via their contact page, live chat, or call (510) 236-7649 for the Richmond location. There is also a customer satisfaction survey available online.
Are there any nearby restaurants around Wendy's on San Pablo Avenue?
Yes, nearby restaurants include Brazilian Coffee House & Restaurant, Tempero Goiano, Euroasia Restaurant, Dumpling House Mongolian Cuisine, and Raizes do brasil - Brazilian Restaurant.
Are there any nearby beauty or grooming salons near Wendy's Richmond?
Yes, there are several nearby beauty salons including Katie Brows, A-1 Nails, Magic's Juan's Barber Shop, Tommy Cuts, and Your Search Is Over Barber Shop.
What nearby places can help with vehicle needs when visiting Wendy's Richmond?
Nearby automotive services include AAMCO Transmissions & Total Car Care and Gul Auto Care, which provide transmission repair, brake service, and tire repairs.