Brand Certified
McDonald's
3.8(1181 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3350 Klose Way, Richmond, CA
94806, United States
Certified by McDonald's • Mar 01, 2026
(510) 222-4992
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,181 reviews
5 stars
501
4 stars
261
3 stars
191
2 stars
90
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food and downsized portions.
Cleanliness
While some customers noted cleanliness, others reported dirty restrooms and a lack of attention to hygiene.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow and disorganized.
- SBSandra Burnside4 days ago4.0I rarely go inside. This was a drive thru order. I placed my order & paid for it. Picked up my order & left.
- JSJulia SanchezFeb 23, 20261.0Terrible service at this McDonald's. I ordered a coffee ahead of time through the app to save time. They told me to park and said it would be ready in “two minutes,” but I waited 15 minutes while cars that arrived after me were served and left. I never received my order at all. It was only $1.79, but the issue is the complete lack of organization and respect for customers’ time. I will not be returning to this location.
- AAAaronJan 26, 20262.0Is it just me, or does this location overcharge? Why would they overfill one of the small French Fry bags and call it a 'large'?
- AAAna AguilarDec 27, 20251.0We went throught the drive thru Thursday at 9:15pm. The girl that took our order was so rude, we could hear her sighting when we were placing our order. When we went to pay, she repeated our order very fast so I said it back to her and she looked so annoyed (no customer service at all). After we paid and went to the second window, the guy repeated our order and gave us our food after we confirmed it. When we were driving out of the drive thru I was checking our food and realized we were missing two mcchickens so we parked and walked to the restaurant but the door was locked. A guy that was there opened the door and after I told him what happened he told me to go back to the drive thru. We waited like another 20 minutes at the drive thru before we got to the window. Our food and specially the fries got cold and I told the guy at the window (the girl who took our order wasn't there anymore) he apologized and told the guy from the other window what we were missing. I thought they at least would give us another fries for their error but they did no such thing. I was so mad after this whole experience and when I started to eat my burger it was so salty 🙄 they need to train their employees better. I never really post any bad reviews but this was just so horrible
- SRSahir RandhawaDec 14, 20251.0I ordered my food on the app. Had to come back because it was missing items. Reached home and the food they gave me was cold, even the order I had to drive back to pick up
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3350 Klose Way, Richmond, CA?
The McDonald's at 3350 Klose Way in Richmond, CA is open from 5:00 AM to 11:30 PM Monday through Saturday, and from 5:30 AM to 11:30 PM on Sundays.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:30 PM, except on Sunday when it opens at 5:30 AM and closes at 11:30 PM.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available. Delivery hours are 5:00 AM to 11:00 PM Monday, Wednesday through Sunday, and 5:00 AM to 1:00 PM on Tuesday.
What delivery and pickup services are offered at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's on Klose Way?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's conveniently?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald’s location have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
What nearby shopping centers can customers visit before or after dining at McDonald's?
Hilltop Plaza is a nearby shopping center you can visit around your McDonald's visit.
Are there other food options near this McDonald's location for variety?
Yes, nearby food options include Pardon My Cheesesteak, NASCAR Refuel Tenders & Burgers, IHOP, Taqueria Maria, Subway, and Me-n-Ed's pizza.
What leisure or service locations are close to this McDonald's that customers might find useful?
Nearby places include the Eyebrow Threading Palace for hair services, Xfinity for mobile and internet services, and the British Swim School at City Sports Club for recreation.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website