McDonald's

3.5
1746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2301 Macdonald Ave, Richmond, CA
94804, United States

Hours

Reviews

3.5
1,746 reviews
5 stars
633
4 stars
327
3 stars
317
2 stars
154
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Atmosphere

The location is often described as uninviting, with reports of loitering and harassment from individuals outside.

Food Quality

Several reviews mentioned dissatisfaction with the food quality, including complaints about portion sizes and taste.
  • WR
    Wahid Rahimi
    Jan 2, 2026
    1.0
    Door Dash is very slow service
  • KB
    Kristina Brown
    Jan 1, 2026
    1.0
    Got 4 mcflurrys and the lazy workers did not even mix them. And when I asked the worker if the machine was broke she said yes. They totally lied to my face. They just don't want to clean the machine. If they are lazy about that what other things are they short cutting in this restaurant
  • EG
    Efrain Gutierrez
    Dec 21, 2025
    1.0
    The McDonald's is so nasty service and the employees are rude I ordered two McChicken so nasty 🤮
  • MF
    Michelle Franklin
    Dec 17, 2025
    3.0
    Same food as usual. Always makes me feel a little lousy. But my fault for visiting McDonald's
  • BB
    becca bull
    Nov 27, 2025
    5.0
    I live nearby and often take my kids here. The staff have been so loving and friendly. I've had conversations with a few of the staff for a second and they are very down to earth and helpful. Some days are better than others but my main issue is how rude the customers often are to the staff. Yes it gets busy but they try their best to keep up with everything. Is the food perfect of course not but it's fairly affordable and a quick treat for my kids.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2301 Macdonald Ave, Richmond, CA?

McDonald's is open daily from 6:00 AM to 2:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 1:00 AM on Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.