McDonald's

3.5
1733 reviews
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Business Details

2301 Macdonald Ave, Richmond, CA
94804, United States
(510) 233-7824
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2301 Macdonald Ave, Richmond, CA
94804, United States

Hours

Reviews

3.5
1,733 reviews
5 stars
628
4 stars
325
3 stars
315
2 stars
154
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Food Quality

Customers expressed dissatisfaction with the quality and portion sizes of the food, noting it was often cold or poorly prepared.

Location Issues

The location was criticized for being unsafe, with reports of loitering and harassment from individuals outside the restaurant.
  • AJ
    Alcus Bill jr
    Oct 23, 2025
    4.0
    Nice service and had a good cup of coffee. Had a couple of people asking for change or food while I was trying to order my coffee.
  • AV
    Adrian Villanueva
    Oct 9, 2025
    1.0
    Si no les gusta trabajar, quédense en casa. O dejen sus problemas en casa. Vine a recoger mi pedido y la chica de la primera ventanilla fue muy grosera. Le hice una pregunta y me cerró la ventanilla en las narices. Subí a la segunda ventanilla para pedir un portavasos y la chica se puso muy desagradable, no me mostró ningún respeto cuando yo sí se lo mostré. La mitad del personal debería ser despedido y sustituido. Es, con diferencia, el peor establecimiento por el trato que dan.
  • JP
    Josiah Plett
    Oct 5, 2025
    1.0
    Asked for water. They said they charge for the cup. Brought my water bottle. They said they charge for the water. I'm now dehydrated. (Bought over $100 of food beforehand)
  • JJ
    Jose
    Oct 1, 2025
    1.0
    They need to fire everyone and start over, it’s not hard to run a food business. Give the customers what they ordered exactly
  • SP
    Susan Plath
    Sep 30, 2025
    1.0
    Disgusting. I should have known by so few customers inside or in the drive-thru. Employees ignore customers even when not busy. Filthy kitchen and dining room. Not mice but RATS running in and out. They have bait boxes for the rats but they have spider webs all over them. Obviously they aren't serviced. The food. I don't know what to say I've never had worse at a McDonald's. Employees dress like slobs. They wear sloppy holey dirty hoodies over there McDonald's uniform.
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2301 Macdonald Ave, Richmond, CA?

McDonald's is open daily from 6:00 AM to 2:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 1:00 AM on Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.