Business Details
About
Mexican Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
El Sol Restaurant & Catering - Richmond
101 Park Pl, Richmond, CA
94801, United States
Hours
Reviews
4.2
239 reviews
5 stars
133
4 stars
56
3 stars
20
2 stars
17
1 star
13
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported a decline in food quality, with issues such as bland flavors, undercooked beans, and poorly prepared dishes.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and mistakes with orders.
Atmosphere
While some customers appreciated the cozy and homey atmosphere, others noted a lack of music and a need for better temperature control.
Customer Loyalty
Long-time patrons expressed disappointment over recent experiences, indicating a decline in the quality and service they once enjoyed.
- TTTristanDec 29, 20251.0I just came here again for breakfast around 10 AM and the service was extremely slow and also I was overcharged, I just had a coffee with my heuvos rancheros but when I checked out, they charged me for a Mexican hot chocolate, which is a couple dollars more. Not cool! The lady was super shady while ringing me up too, I should have known, she didn't ask if I wanted a receipt or anything. Luckily, I opted to have the receipt emailed to me and only when I got home and looked at the email, did I realize I had been overcharged. I would hesitate to return here now based on this poor service and the error. I really hate it when people take advantage of me just because I don't speak their language and they think they can get away with it or something.
- MMMark MetzDec 27, 20255.0Best Carnitas in the East Bay! Been coming here for years, and my only regret is that I usually order the same thing!
- EMemma muellerAug 4, 20252.0Burrito was missing the add on I asked for and was charged for. I was questioned if I stole something when I left so I did not feel comfortable going back. I live 3 blocks away and was at the beach all day and was my first food all day and would never steal from the neighborhood I love. Maybe trust regulars, but I can’t be a patron here anymore
- KUKarma C UAug 2, 20251.0I had my cousin order me 2 chicken enchiladas with rice and beans 2 dinners. I paid $10.19 more than I’m usually charged. Then not thinking anything of it . I see the lady put beans in microwave. 3 minutes later I get my order. I get home and I give 1 of the dinners to my daughter. I begin to eat and the beans are hard not cooked all the way. The chicken enchiladas taste watered down no flavor at all. They microwaved the sourcream and it’s horrible as well.My lips are trembling as if I’m having an allergic reaction to something. The dinner taste sour. I’m just going to toss it out. A waste of money and I’m still hungry.