While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
This location, has and always be the most consistent of all El Pollo locos. Never disappointed every time I visit.
NT
Naresh Thapa
Apr 4, 2026
1.0
They suck they accepted my uber eats order and after making me wait for 1 hour they canceled never ordering what a joke of a place
IP
Irma Pacheco
Mar 26, 2026
5.0
Me gusta mucho visitar pollo loco me gusta disfrutar de unos ricos burrito 🌯 que prepara con mucha dedicación una señora que tiene por nombre irma pacheco ellla es muy amable siempre que visito este lugar eslla siempre me recibe con una sonrisa amable
GG
Galan
Mar 24, 2026
5.0
There is always a line at this place, waiting to get their pizza slices available in many flavors hot or cold always ready to serve it for many many years. Why?
Because it's gooood!
What are the regular opening hours for El Pollo Loco in Richmond, CA?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
What time does El Pollo Loco in Richmond open for dine-in service?
Dine-in service is available daily from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery, and what are the delivery hours?
Yes, El Pollo Loco offers delivery service every day from 9:30 AM to 11:00 PM.
Are there any special holiday hours at El Pollo Loco in Richmond?
On December 24, the hours are 9:30 AM to 7:00 PM; the restaurant is closed on December 25; December 31 hours are 9:30 AM to 8:00 PM; it opens at 10:00 AM on January 1, closing at 10:00 PM.
Where is El Pollo Loco located in Richmond, CA?
El Pollo Loco is located at 13139 San Pablo Ave, Richmond, CA 94805, USA.
What types of payment does El Pollo Loco accept?
They accept American Express and Visa credit cards.
Can I order food from El Pollo Loco online?
Yes, you can order online via their official ordering website or through the El Pollo Loco app.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken and handmade guacamole, salsas, and dressings.
Are there nearby grocery stores where I can shop before or after dining at El Pollo Loco?
Yes, nearby grocery stores include FoodMaxx, CWS Store, Smart & Final Extra, and Apna Foods, which is convenient for additional shopping needs.
What nearby transit or points of interest can help me find El Pollo Loco in Richmond?
Nearby points of interest include Chevron gas stations and Amazon Locker - Kyah, which can serve as landmarks when locating El Pollo Loco on San Pablo Ave.
Are there any nearby places for relaxation or grooming near El Pollo Loco?
Yes, Moler Barber College and KS Brows and Indian Suits are close by for grooming and beauty services, accessible before or after dining.
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