Service Speed
Customers frequently reported long wait times for food, often exceeding 20-30 minutes, even during non-busy hours.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
While some customers enjoyed specific menu items, there were significant complaints about food quality, including overcooked items and unsanitary conditions.
Customer Service
Many reviews highlighted rude or inattentive staff, with several customers expressing frustration over poor communication and lack of assistance.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and sticky floors.