McDonald's

3.4
511 reviews
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Business Details

1173 W Casmalia St, Rialto, CA
92377, United States
(909) 341-5202
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1173 W Casmalia St, Rialto, CA
92377, United States

Hours

Reviews

3.4
511 reviews
5 stars
210
4 stars
78
3 stars
70
2 stars
19
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.

Food Consistency

The quality of food varied significantly, with complaints about cold or improperly prepared items, while some customers still enjoyed the classic McDonald's taste.

Staff Attitude

There were mixed experiences regarding staff friendliness, with some customers praising individual employees while others reported rudeness and lack of professionalism.

Operational Issues

Customers expressed dissatisfaction with inconsistent operating hours and issues with mobile orders not being fulfilled.
  • EE
    Elvia
    Nov 2, 2025
    5.0
    Coffee is always great, staff is friendly
  • LL
    Life
    Oct 30, 2025
    5.0
    Staff is always friendly, order is always correct and fresh
  • JV
    Juan Vasquez
    Oct 28, 2025
    3.0
    DBL check order. Make sure it's right.
  • AS
    Andy Seelapasay
    Oct 28, 2025
    1.0
    What's the point of being able to order through the app, arriving and checking in, and still having to wait 20 minutes for someone to bring your small breakfast order out? We ordered at 7:30am, arrived at 7:40am. It's 8:00am now and we've been standing inside waiting 20 minutes for our breakfast. Now I'm going to be late for work. If you're looking for FAST FOOD, they're about the SLOWEST you can expect, even when they have a full back of house. Just wasting people's time for subpar service at a high cost.
  • EO
    Ebon O.
    Oct 20, 2025
    1.0
    Edit: To respond here's my feedback. No thanks. Our Family ate there 2x a week on avg. You lost thousands of annual in come over a few pcs of bacon and a fish patty that costed you what, 50 cents? You should have hired better managers. In the last year and a half this place has lost what made it good, the service. This was once the McDonald's to go to vs the nearby options. Now we have Managers lying about orders and ruining the trust.
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Frequently Asked Questions About McDonald's

What are the main operating hours of McDonald's in Rialto, CA?

McDonald's in Rialto, CA is open daily from 5:00 AM to 2:00 AM.

When is the drive-thru at this McDonald's open?

The drive-thru operates daily from 5:00 AM until 2:00 AM.