McDonald's

3.5
2375 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1615 S Riverside, Rialto, CA
92376, United States

Hours

Reviews

3.5
2,375 reviews
5 stars
954
4 stars
412
3 stars
364
2 stars
178
1 star
467

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Customers frequently complained about slow service, particularly during curbside and drive-thru orders.

Cleanliness

Several reviews mentioned unclean conditions in the restaurant, including dirty tables and unsanitary practices.

Food Quality

Feedback indicated that food was often cold, overcooked, or not as advertised, contributing to dissatisfaction.
  • MR
    mouzy R
    Jan 4, 2026
    5.0
    This location has a fun and colorful play place for the kids
  • EE
    Enrique Escobedo
    Dec 27, 2025
    5.0
    Its Mickey dees what can i say
  • MM
    Martin Morales
    Dec 19, 2025
    3.0
    Hard to get help, all employees prioritize drive thru and people who order on line, hardly pay attention on costumer inside the store, disappointed.
  • AG
    Aubbs G
    Dec 9, 2025
    1.0
    This mcDonald's has very rude customer service n they need to train there cashiers correctlywon't be coming here anymore
  • BM
    Braulio Montaño
    Dec 8, 2025
    1.0
    Horrible customer service Seems like all the young people that work there cant even acknowledge you or even ask if you need any help all they do is just walk to the back and thats it. Yesterday we where there not one person was helping anybody in the front, all i saw was workers grabbing there food and walking around, and this gentleman asked the manager im assuming he had a tie on and black hair skinny small guy if he knew anything about his order and he literally replied i dont anything and walked away. Then me and my wife got our order and the girl that gave us order just left the bag on the counter said the number and walked away didnt ask anything looked mad to be there. Honestly the only positive sign i see there is the ladies making the food and keeping the food flowing but the young people yall have in the front cant even greet or anything there to busy in the clouds or just hate being there

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rialto, CA?

McDonald's in Rialto is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does McDonald's in Rialto offer delivery services?

Yes, they offer delivery including same-day and no-contact delivery services.